Martha E Motamagno
San Diego,CA
Summary
Dynamic professional with a proven track record at Rite-Aid Pharmacy, excelling in pricing strategy and customer satisfaction. Recognized for enhancing pricing accuracy and implementing efficient processes, while fostering teamwork and collaboration. Adept at multitasking and maintaining attention to detail, driving significant improvements in operational efficiency and customer experience.
Overview
28
28
years of professional experience
Work History
Price Accuracy Coordinator
Rite-Aid Pharmacy
11.2013 - 08.2025
- Trained new team members on company pricing policies and procedures, ensuring consistent implementation throughout the organization.
- Enhanced pricing accuracy by diligently reviewing and updating price changes in the system.
- Identified opportunities for improvement in existing pricing processes, implementing necessary changes for increased efficiency.
- Ensured compliance with legal requirements related to retail pricing practices through rigorous adherence to established standards and guidelines.
- Reduced pricing discrepancies by conducting regular audits on product prices and promotional offers.
- Resolved customer inquiries regarding price adjustments, maintaining a high level of customer satisfaction.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Photo Clerk
Rite-Aid Pharmacy
09.2003 - 07.2005
- Troubleshot technical issues with printers or software quickly, minimizing downtime and maximizing output capacity.
- Ensured proper handling of sensitive materials, maintaining privacy and confidentiality for clients'' photos.
- Consistently met deadlines for completing photo orders, exceeding customer expectations in both quality and timeliness.
- Maintained clean and functional work area, ensuring optimal productivity and a pleasant customer experience.
- Adhered to safety procedures when working with chemicals used in photo development processes, ensuring personal protection as well as a safe workspace environment for colleagues.
- Assisted customers with selecting appropriate products, guiding them through the ordering process, and suggesting additional services or items.
- Implemented stock control systems for monitoring and requisitioning supplies.
Department Manager
Big Kmart
09.1997 - 09.2003
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
- Spearheaded diversity and inclusion initiative, resulting in more cohesive and collaborative team environment.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Graduate Certificate - Medical Office Administration
Concorde Career College
San Diego, CAHigh School Diploma -
Herbert Hoover High
San Diego, CASkills
- Pricing strategy
- Price optimization
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Customer satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Price Accuracy Coordinator
Rite-Aid Pharmacy
11.2013 - 08.2025
Photo Clerk
Rite-Aid Pharmacy
09.2003 - 07.2005
Department Manager
Big Kmart
09.1997 - 09.2003
Graduate Certificate - Medical Office Administration
Concorde Career College
High School Diploma -
Herbert Hoover High