Dynamic professional with a proven track record at Texas Plumbing of Fort Worth, excelling in office administration and customer service. Skilled in document preparation and organization, I enhanced team efficiency and maintained confidentiality. My proactive approach and strong communication skills fostered a collaborative environment, contributing to surpassing team goals.
Overview
17
17
years of professional experience
Work History
Secretary
Texas Plumbing of Fort Worth
01.2022 - 12.2024
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Child Caregiver
En Su Casa Caregivers
01.2018 - 2021
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Ensured child safety through diligent supervision and adherence to established protocols.
Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
Taught children to organize toys, wash hands, and share by leading by example.
Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
Assisted in potty training and toilet hygiene.
Responded to inquiries from parents and guardians.
Data Entry Lead
Intelisol
08.2007 - 08.2012
Data entry
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Optimized workflow management, resulting in faster completion of assignments and increased customer satisfaction.
Streamlined communication channels between departments, fostering collaboration and facilitating smooth data transfer operations.
Scanned documents and saved in database to keep records of essential organizational information.
Used computer software to store and retrieve data.
Followed data entry protocols, rules and regulations.
Created spreadsheets for more efficient recordkeeping.
Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
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