Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martha Escalante

San Antonio,TX

Summary

Dynamic professional with a proven track record at Texas Plumbing of Fort Worth, excelling in office administration and customer service. Skilled in document preparation and organization, I enhanced team efficiency and maintained confidentiality. My proactive approach and strong communication skills fostered a collaborative environment, contributing to surpassing team goals.

Overview

17
17
years of professional experience

Work History

Secretary

Texas Plumbing of Fort Worth
01.2022 - 12.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Child Caregiver

En Su Casa Caregivers
01.2018 - 2021
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
  • Assisted in potty training and toilet hygiene.
  • Responded to inquiries from parents and guardians.

Data Entry Lead

Intelisol
08.2007 - 08.2012

Data entry

  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Optimized workflow management, resulting in faster completion of assignments and increased customer satisfaction.
  • Streamlined communication channels between departments, fostering collaboration and facilitating smooth data transfer operations.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Used computer software to store and retrieve data.
  • Followed data entry protocols, rules and regulations.
  • Created spreadsheets for more efficient recordkeeping.
  • Compiled, verified accuracy, and sorted information to prepare source data for computer entry.

Education

High School Diploma -

Texas Success Academy
Arlington Tx
07.2025

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Document preparation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Secretary

Texas Plumbing of Fort Worth
01.2022 - 12.2024

Child Caregiver

En Su Casa Caregivers
01.2018 - 2021

Data Entry Lead

Intelisol
08.2007 - 08.2012

High School Diploma -

Texas Success Academy