Martha Espinoza
3620 S Knox Ct,CO
Summary
Versatile and results-oriented professional with experience at Advantage Security Inc., adept in security camera monitoring and patrolling. Demonstrated excellence in verbal communication, fostering a safe and welcoming environment. Proven track record in enhancing team performance and customer satisfaction through effective problem-solving and work ethic.
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
9
9
years of professional experience
Work History
Patrolling Security Guard
Advantage Security Inc.
06.2022 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Cashier
Restaurant Depot
10.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Shift Manager
Lowes Mercado
06.2015 - 04.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
High School Diploma -
Manual High School
1700 E 28th Ave.05-2004
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Work ethic
Languages
Spanish
Native or Bilingual
Timeline
Patrolling Security Guard
Advantage Security Inc.
06.2022 - Current
Cashier
Restaurant Depot
10.2019 - 04.2020
Shift Manager
Lowes Mercado
06.2015 - 04.2020
High School Diploma -
Manual High School
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