Martha Esquivel

Offered hands-on assistance to customers, assessing needs.

Completed regular inventory counts, loaded, and unloaded merchandise from trucks to send out or put away as inventory.

Assisted in organizing and overseeing assignments, planning schedules, and delegating assignments.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Trained all new employees how to work professionally, safely, and efficiently on cars and inventory.

Mentored employees to move further in training and guided them towards successful full-time positions.

Completed store opening and closing procedures 6 days a week including counting out cash drawers, making deposits, storing, and filing all daily paperwork. Accepted and processed customer returns.

Opened inventory boxes and restocked shelves. Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.

Established and optimized schedules to keep coverage and service in line with forecasted demands. Trained and mentored new employees. Monitored security areas during busy periods. Oversaw team of 15 employees.