Martha Evans
Summary
Attentive Surgery Scheduler familiar with ICD-10 coding,EPIC CITRIX,PICS and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
13
13
years of professional experience
Work History
Surgery Scheduling Coordinator
CCFMG
02.2015 - Current
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for ORTHOPAEDIC TRAUMA AND ELECTIVE SURGERY .
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Updated daily operating room calendars with accurate appointment schedules.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
Medical Assistant
Sierra Valley Medico
04.2012 - 02.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Surgery Scheduling
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Front Office Coordinator
Dueker Fee Physical Therapy
10.2010 - 04.2012
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patient and client documents and information upon referral.
- Created and updated records and files to maintain document compliance.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Monitored office supplies by checking inventory and placing orders.
- Performed monthly financial reporting and recorded payments to keep accounting system updated.
- processing incoming and out going referrals. assisting with billing and coding. Sending out EOB, appointment reminder letters and collecting co-pays and no-show fees.
Education
Medical Assisting
Institute of Technology
Clovis, CA04.2009
High School Diploma -
Delano High School
Delano, CA06.1991
Skills
- Quality Assurance
- Calendar Management
- Task Prioritization
- Critical Thinking
- Attention to Detail
- Procedure Scheduling
- Problem Solving
- Surgical Knowledge
- Medical Terminology
- Software Proficiency
- Resource Allocation
- HIPAA Compliance
- Organizational Skills
- Time Management
- Patient Coordination
- Active Listening
- Insurance Verification
- Adaptability
- Professionalism
- Multitasking Abilities
- Team Collaboration
- Conflict Resolution
- Following up With Patients
- Schedule Coordination
- EMR Updating
- Payment Collection
- Facility Coordinating
- Updating Charts
- Patient Relations
- Checking in Patients
- Verifying Insurance
- Obtaining Authorizations
- Electronic Recordkeeping
- Documentation Review
- Patient Scheduling
- Medical Billing
- Medical Coding
- Referral Verification
- Heartsaver First Aid CPR AED
- Scheduling Tests and Procedures
- Patient Referral
- Medical Report Preparation
- Insurance Authorizations
- Calendar and Appointment Management
- Organization and Time Management
- CPT Coding
- Claim Forms
- Outpatient Procedures
Languages
Spanish
Native or Bilingual
Timeline
Surgery Scheduling Coordinator
CCFMG
02.2015 - Current
Medical Assistant
Sierra Valley Medico
04.2012 - 02.2015
Front Office Coordinator
Dueker Fee Physical Therapy
10.2010 - 04.2012
Medical Assisting
Institute of Technology
High School Diploma -
Delano High School
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