Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martha Fernandez Leyva

Miami,FL

Summary

Dynamic professional with proven expertise in customer engagement and relationship building, honed at Joyería and Clínica Héroes De Bolivia. Excelled in boosting sales and enhancing patient care through effective communication and meticulous attention to detail. Skilled in customer service and maintaining sterile environments, achieving significant improvements in client loyalty and operational efficiency.

Overview

7
7
years of professional experience

Work History

Vendedor

Joyería
07.2021 - 09.2024
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Worked to build relationships with customers and built potential for additional sales.

Asistente Dental

Clínica Héroes De Bolivia
09.2017 - 04.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.

Education

Compu-Med Vocational Carrera
Miami, FL

Bachiller -

Facultad De Ciencias Médicas Zoilo Enrique Marinel
Las Tunas , Cuba
07.2015

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Networking
  • Sales process
  • Product description
  • Social selling
  • Customer Service
  • Network development

Languages

Spanish
Native or Bilingual
Ingles
Full Professional

Timeline

Vendedor

Joyería
07.2021 - 09.2024

Asistente Dental

Clínica Héroes De Bolivia
09.2017 - 04.2021

Compu-Med Vocational Carrera

Bachiller -

Facultad De Ciencias Médicas Zoilo Enrique Marinel

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Martha Fernandez Leyva