Martha Garcia
2571 Elwood Ct Perris,,CA
Summary
Organized Medical Biller thoroughly versed in medical billing and HIPAA requirements. Personable professional with 11 years of hands-on experience claiming refunds, reviewing claims and maintaining billing reports. Accommodating and helpful team player proficient in job-related billing software.
Overview
16
16
years of professional experience
Work History
Medical Biller Specialist
US Lab Inc.
Costa Mesa, United States
04.2012 - 07.2023
- Managed a fully remote position
- Collected patient's personal and insurance details
- Reviewed and validated claims for accuracy, ensuring correct dates of service, services provided, location, patient identification, and provider signature.
- Ensured accuracy and promptness in data entry
- Managed claim document questions by providing problem-solving assistance or escalating when necessary
- Implemented process to ensure completeness of claim documents before billing insurance companies
- Input data and maintain updated records in various programs and databases
- Created and submitted documentation to support verbal and written provider claims.
- Managed documentation for verbal, written, and expedited complaints from both members and providers
- Downloaded scripts from operations through Sharefile and prepared them for billing
- Implemented quality control procedures and met strict timeframes for cross-checking and ensuring high-quality work
- Engaged in productive collaboration with healthcare professionals to gather essential documentation for billing processes.
- Staying current with government policies, billing regulations, and guidelines
- Assisted in implementing new billing system (Raintree Billing System) under department supervisor's guidance.
- Created Excel-based reports to track and report billing data, enhancing process efficiency
- Ensured 100% data accuracy while entering up to 100 claims per day.
- Submitted CMS-1500 Forms accurately and on time.
Attorney Assistant
L. Bishop Austin & Associate
Los Angeles, United States
10.2009 - 11.2011
- Scheduled and confirmed appointments effectively
- Reviewed and updated intricate Chapter 13, 7, and some 11 plans for clients in bankruptcy across various jurisdictions.
- Participated in 341(a) meetings with debtors and assisted attorneys during court dockets
- Prepared and filed relief orders with Bankruptcy Courts using e-file system
- Addressed customer inquiries related to bankruptcy cases via incoming calls
- Produced court documents, invoices, and enclosures as per attorneys' instructions
- Prepared debtors for testimony at court hearings
- Provided support to clients by assisting with bankruptcy certificate filing using computer and phone.
- Sorted and routed incoming departmental mail and prepared outgoing mail.
- Provided translation services to support attorneys and clients
Sales Associate/Customer Services
Living Spaces
La Mirada, United States
01.2008 - 10.2009
- Greeted customers upon entry, aiming to understand unique needs and preferences.
- Effectively delivered products based on customers' specifications and requirements while managing costs.
- Maintained a clean and inviting showroom and work area to attract and retain customers
- Successfully drove sales through the identification of high-quality customers
- Proficiently operated cash register
- Stay updated with latest information on product pricing and local competition.
- Demonstrated expertise in vendors' products, pricing, and finish details.
- Effectively communicate with customers to provide regular updates and notifications regarding their orders; consistently document relevant information in the customer sales system.
- Counted cash at the start and end of shifts to balance cash drawer
- Scheduled customers' deliveries and addressed inquiries via phone, ensuring timely response to delivery, product, and pricing queries.
- Ensured customer satisfaction by promptly resolving any arising issues
- Provided customers with information on exclusive payment choices
- Assisted with optimizing the furniture department's operations, managing sales and refunds, merchandising and signing efforts, as well as merchandise receiving.
Education
Medical Assistant -
Everest College
City of Industry, CAHigh School Diploma -
Whittier High School
Whittier, CASkills
- Skilled in Research
- Data Analysis and Reporting
- Detail-oriented
- Knowledgeable in Microsoft word, Excel, Outlook and Internet applications with ability to learn new systems
- Resourceful in solving problems and maximizing resources
- An active listener and ability to work with groups or independently
- Multitasking and Organization
- Excellent Data Entry Skills
- Documentation Oversight
- Workers' Compensation, Personal Injury, Medicare, Medicaid, and Private Insurance Claims
Details
2571 Elwood Ct, Perris, CA, 92571
562.686.2485
Marthamnunez@yahoo.com
Personal Information
MEDICAL BILLER
Languages
Spanish
Limited
Timeline
Medical Biller Specialist
US Lab Inc.
04.2012 - 07.2023
Attorney Assistant
L. Bishop Austin & Associate
10.2009 - 11.2011
Sales Associate/Customer Services
Living Spaces
01.2008 - 10.2009
Medical Assistant -
Everest College
High School Diploma -
Whittier High School