Martha Gomez

• Managed day-to-day business operations. Perform technical and administrative work.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals. (90% client retention)
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Implemented efficient business processes and provided exceptional service. Achieving over $100,000 in sales the first year in business.

• Maintained an exciting selection of specialty cocktails and wines. Assist manager with administrative tasks, manage personnel, schedules and maintain positive relationships with clients and vendors.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Achievements: Record of Higher wine sales among staff.

Train all Front of the house staff. Update wine selection regularly Take orders from guests and promote specialty dishes. Schedule front of the house team. Collect server reports and balance end of the day sale sheets.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Achievements: Chosen by Chef Owner Rick Tramonto as the best restaurant server.