Summary
Overview
Work History
Education
Skills
Timeline
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Martha Gonzalez

San Antonio,TX

Summary

Highly-motivated employee with a desire to take on new challenges and expand my knowledge of the business. A desire to guide others and creating life long connections with people.

Overview

2026
2026
years of professional experience

Work History

Warehouse Order Selector

HEB Warehouse
San Antonio, TX
08.2022 - Current
  • Limited damage to products and orders by using care when choosing items.
  • Followed safety procedures while operating all required machinery according to company standards.
  • Verified accuracy of orders, ensuring that all items were properly selected and counted.
  • Ensure work performed meets individual productivity goals, team productivity goals, and facility productivity goals as applicable.
  • Lifted up to 80lbs on a regular basis without assistance from other personnel.

H-E-B Upgrade Trainer

HEB Warehouse
07.2024 - 11.2024
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Attended regular staff meetings for communication purposes.

Artist

Darius Customs
San Antonio, TX
11.2020 - 11.2022
  • Organized storage areas and controlled use of materials, equipment and tools to prevent loss or waste.
  • Developed strategies for unexpected scenarios and for improving overall customer satisfaction ratings.
  • Processed orders quickly and accurately, ensuring customer satisfaction.
  • Managed multiple projects and tasks simultaneously while managing client expectations.

H-E-B Upgrade Loader

HEB Warehouse
  • Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
  • Collaborated with team members to complete projects in a timely manner.
  • Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
  • Kept loading dock clear and free of debris, minimizing accidents and injuries.

Cashier and Cook

Buffalo Wild Wings
San Antonio, TX
03.2022 - 08.2022
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Cashier, Grocery Stocker, and Meat Wrapper

Lowes Grocery Store
Sonora, TX
09.2019 - 08.2021
  • Helped customers find specific products, answered questions, and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Weighed meats to determine price for customers and fully package the meat.
  • Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Sonora High School
Sonora, TX
05-2021

Bachelor - Psychology

University of Incarnate Word
San Antonio, TX

Skills

  • Attention to Detail
  • Adaptability
  • Problem-Solving Abilities
  • Interpersonal Communication Abilities
  • Dedication

Timeline

H-E-B Upgrade Trainer

HEB Warehouse
07.2024 - 11.2024

Warehouse Order Selector

HEB Warehouse
08.2022 - Current

Cashier and Cook

Buffalo Wild Wings
03.2022 - 08.2022

Artist

Darius Customs
11.2020 - 11.2022

Cashier, Grocery Stocker, and Meat Wrapper

Lowes Grocery Store
09.2019 - 08.2021

High School Diploma -

Sonora High School

Bachelor - Psychology

University of Incarnate Word

H-E-B Upgrade Loader

HEB Warehouse

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