Martha Green
Soddy,TN
Overview
19
19
years of professional experience
Work History
Insurance /Registered Dental Assistant
Center Oral and Facial Implant Surgery
Chattanooga, Tennessee
11.2014 - 03.2020
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Receptionist / insurance
Interventional Cardiologist
Chattanooga, Tennessee
11.2010 - 07.2011
- Greeted visitors and directed them to appropriate personnel or departments.
- Managed multi-line phone system, screening calls and taking messages effectively.
- Scheduled appointments and maintained calendars for office staff and management.
- Assisted with basic bookkeeping tasks, handling invoices and expense reports daily.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
Dental Assistant
Oral and Maxillofacial Surgery
Chattanooga, Tennessee
05.2001 - 09.2010
- Assisted with patient intake and medical history documentation.
- Prepared examination rooms and sterilized dental instruments.
- Supported oral surgeons during procedures and administered anesthesia.
- Educated patients on post-operative care and oral hygiene practices.
- Managed appointment scheduling and patient follow-up calls.
- Coordinated inventory of dental supplies and ordered replacements as needed.
- Communicated effectively with patients to ensure comfort and understanding.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Education
Diploma - Medical Billing And Coding
Miller Motte College
Chattanooga, TN08-2024
Diploma - Dental Asssitant
Chattanooga State Community College
Chattanooga, TN05-2001
Diploma - Medical Assistant
Academy Allied Health Careers
Chattanooga, TN09-1999
Skills
- Medical coding
- Insurance verification
- Claims processing
- Electronic health records
- HIPAA compliance
- Patient scheduling
- Appointment management
- Payment posting
- ICD-10 proficiency
- Electronic health records management
- CPT coding
- Medical claims coding
- Inpatient records coding
- Medical billing
- Insurance claims analysis
- Medical terminology
- Procedural coding
- HCPCS coding
- EMR systems
- Office health records preparation
References
References available upon request.
Timeline
Insurance /Registered Dental Assistant
Center Oral and Facial Implant Surgery
11.2014 - 03.2020
Receptionist / insurance
Interventional Cardiologist
11.2010 - 07.2011
Dental Assistant
Oral and Maxillofacial Surgery
05.2001 - 09.2010
Diploma - Medical Billing And Coding
Miller Motte College
Diploma - Dental Asssitant
Chattanooga State Community College
Diploma - Medical Assistant
Academy Allied Health Careers
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