Martha Greene
Laurelton,NY
Summary
Head Human Resource Administrator with 7+year background in employee management, hiring, training and benefits. Highly detail-oriented and organized.
Developed strong organizational and resource management skills in structured and demanding environment. Excel at coordinating resources, managing schedules, and ensuring efficient operations. Looking to transition into new field where these skills can contribute to organizational success and growth.
Overview
39
39
years of professional experience
Work History
Head Human Resource Administrator
NEW YORK STATE-DEPARTMENT OF MILITARY AND NAVAL AFFAIRS, JOINT TASK FORCE EMPIRE SHIELD
06.2007 - Current
- Advised managers on organizational policy matters and recommend needed changes
- Served as a link between management and employees by handling questions, interpreting and administration task, aid in helping resolve work-related problems
- Conducted new employee orientation to foster positive attitude toward organizational objectives
- Processes administrative functions of employee health benefit plans
- Maintains payroll operations by following policies and procedures; reporting needed changes
- Coordination and management of the entire payroll function
- Manage and supervise direct reports within the Payroll Team
- Responsible for payroll and all related payroll functions, time keeping processing, data entry, payroll processing, editing information, paycheck distribution
- Maintenance of staff records including archiving and filing
- Assist with administering payrolls, month end consolidation and processing support as required
Signal Support Communication Supervisor- MSG
ARMY NATIONAL GUARD
07.1986 - Current
- Supervises, plans, and executes the installation, operation, and maintenance of Signal support systems and network
- Directs unit Signal training and provides technical advice and assistance to commanders
- Develops and executes information services policies and procedures for supported organizations
- Prepares and implements Signal operations orders and reports
- Holds active SECRET security clearance
- Plans and requests Signal logistics support for unit level operations and maintenance
- Supervises a team of 25 service members to perform required task and maintenance
Customer Service and Sales Associate
VERIZON COMMUNICATION
01.1997 - 09.2024
- Address customer concerns and objections thoroughly and politely and obtain a customer commitment
- Make customized service recommendations and explain how company services will benefit the customer
- Explain merchandise to the customer to make sure they understand service to reduce customer callback or return
- Provided customer's need courteously and accurately
Education
Bachelor of Science -
Mercy College
Dobbs Ferry, NY01.1999
Skills
- Meeting facilitation
- Team management
- Problem-solving skills
- Resource scheduling
- Project management
- Multitasking Abilities
- Documentation and recordkeeping
- Problem-solving
- Exceptional customer service
- Organizational development
- Operational planning
- Problem-solving abilities
Timeline
Head Human Resource Administrator
NEW YORK STATE-DEPARTMENT OF MILITARY AND NAVAL AFFAIRS, JOINT TASK FORCE EMPIRE SHIELD
06.2007 - Current
Customer Service and Sales Associate
VERIZON COMMUNICATION
01.1997 - 09.2024
Signal Support Communication Supervisor- MSG
ARMY NATIONAL GUARD
07.1986 - Current
Bachelor of Science -
Mercy College
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