Summary
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Martha Heesen-May

Maricopa,AZ

Summary

Dynamic Healthcare Consultant with extensive experience in transforming revenue cycle processes through innovative technology solutions. Skilled in stakeholder engagement and training to ensure seamless adoption of new healthcare systems and technologies. Proficient in leading cross-functional teams to implement innovative solutions that improve healthcare delivery and data accuracy.


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Work History

Director Customer Onboarding

FinThrive
  • Dynamic implementation consultant leader with over 10 years of experience in driving large-scale enterprise software implementations.
  • Proficient in change management and stakeholder engagement to ensure successful adoption of new technologies.
  • Proven track record of managing cross-functional teams to deliver projects on time and within budget.
  • Skilled in developing and implementing strategic onboarding programs that enhance customer satisfaction and retention.

Director Health Information Management

Multiple Employers
  • Experienced healthcare professional with over 15 years in Health Information Management leadership roles.
  • Skilled in implementing compliance strategies with HIPAA regulations and health information privacy standards.
  • Strong background in electronic health record (EHR) administration, focusing on usability and system integration.
  • Expert in data analytics and reporting, providing actionable insights to improve operational efficiency.

Education

Bachelor of Science - Health Information Management

Ferris University
Big Rapids, MI

Skills

  • Effective Leader
  • Analytical
  • Problem-solving
  • Collaboration
  • Customer Centric
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Project management
  • Creativity and innovation
  • Strategies and goals
  • Budget management
  • Change management
  • Negotiation

LANGUAGES

English

Timeline

Director Customer Onboarding

FinThrive

Director Health Information Management

Multiple Employers

Bachelor of Science - Health Information Management

Ferris University

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