Martha Helton
Denver,CO
Summary
Dynamic project management expert with a solid background in warehouse and retail operations, including team leadership and district management. Skilled in strategic planning and resource allocation, resulting in effective budget management and operational efficiency. Track record of successful team recruitment and training, alongside proven success in expanding brand territories and managing new facility openings. Highly adept in communication and problem-solving, ensuring project success and team collaboration.
Overview
33
33
years of professional experience
Work History
Start Up Director
Array Corporation
Denver, Colorado
01.2024 - 07.2025
- Built hiring and training processes from the ground up for teams of 60 to 100, achieving success with Avis, Lyft, and Bird.
- Streamlined training programs for Onsite Managers and new hires, ensuring comprehensive onboarding.
- Evaluated staff performance regularly to foster continuous improvement and professional growth.
- Cultivated lasting client relationships through strong issue resolution and communication skills.
- Developed and implemented policies to enhance operational performance across departments.
- Collaborated with stakeholders to align company vision with operational strategies.
- Led strategic initiatives that improved organizational efficiency and effectiveness.
Operations Manager
Amazon
Denver, CO
01.2023 - 12.2023
- Oversaw largest Amazon AMZL facility in Colorado with over 250 staff members.
- Managed four Area Managers and four Process Assistants to enhance operational efficiency.
- Processed and delivered an average of 70,000 packages each shift.
- Implemented safety protocols to maintain a secure work environment.
Operations Manager
Amazon
Stockton, CA
10.2021 - 01.2023
- Achieved top cost performance at 120% operational profit for March, April, and May 2022 in IXD Network for SCK4.
- Led initiatives to enhance Transfer Out Rates in FL and MP's for BHD shifts, contributing to high operational percentages in Q1 and Q2 of 2022.
- Ranked #1 among all four IXD launches in 2021 for carton throughput and cost efficiency.
- Directed a special project with PXT to reduce AA attrition, increasing OB attrition from 75% to 85% within one month.
OB Operations Manager
Amazon
Stockton, CA
09.2020 - 10.2021
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Implemented process improvements to enhance operational performance.
- Enforced safety protocols to promote a secure work environment.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Regional Manager/Stores & Lease
Destination Maternity
Atlanta, GA
01.2014 - 01.2020
- Promoted to Regional Manager in 2019, overseeing Lease Operations across 193 Macy's locations and managing 10 districts with a total volume of $270 million.
- Achieved District Manager of the Year award for three consecutive years through strategic increases in Comparable Store Sales: 3% in 2016, 4% in 2017, and 1% in 2018.
- Analyzed sales data to inform strategic decisions for regional growth initiatives.
- Fostered relationships with key stakeholders to support business objectives and partnerships.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
District Manager
Claire's
Denver, CO
01.2013 - 01.2014
- Managed 14 stores across Colorado, achieving a sales increase of 2% year-over-year.
- Implemented corporate training programs to enhance skills of store management and associates.
- Coached and motivated Store Managers, fostering leadership development for promotional opportunities.
- Ensured adherence to corporate guidelines in all training initiatives across the region.
District Manager
Christopher and Banks
Denver, CO
01.2009 - 01.2013
- Managed 24 stores over two years, overseeing district volume exceeding $15 million.
- Achieved top performance in company through outstanding Key Performance Indicators.
- Coached and trained District Manager, Area Managers, and in-store personnel, resulting in high promotion rates of mentees.
- Contributed to special task forces for implementation of new corporate initiatives.
District Manager
Chico's FAS
Denver, CO
01.2001 - 01.2009
- Expanded district operations from eight stores across four states to over 16 locations within three years.
- Increased Colorado market presence from three stores to eleven, achieving district volume exceeding $22 million.
- Recruited and trained a total staff of 115 employees to enhance operational efficiency.
- Facilitated weekly meetings with associates and VPS West Territory to align on regional goals.
- Oversaw additional markets during recruitment and training of new District Manager.
- Developed managerial and operational skills in newly appointed company District Managers through targeted training programs.
District Manager
Limited TOO, INC.
Columbus, OH
01.1997 - 01.2001
- Oversaw operations of eight stores in Indianapolis, IN, ensuring high performance standards.
- Promoted to lead Corporate District in Columbus, OH, within two years of tenure.
- Facilitated training seminars for managers on payroll, visual merchandising, and recruiting techniques.
- Coordinated corporate visits and shareholder meetings to showcase store achievements.
Regional Manager
Gymboree
Mid-Atlantic Region
01.1993 - 01.1997
- Expanded from one store to five districts overseeing over 70 locations within three years.
- Drove sales team performance to enhance customer experience and foster loyalty.
- Utilized teaching and coaching skills to facilitate successful product rollouts.
- Conducted monthly one-on-one coaching sessions for staff career development.
- Analyzed team and individual performance metrics, implementing targeted improvement plans.
- Achieved operational and merchandising excellence in a fast-paced environment.
Education
Bachelor of Science - Business
Western Michigan University
Kalamazoo, MISkills
- Verbal and written communication
- Training and development
- Leadership and mentoring
- Cross-functional collaboration
- Executive presentations
- Conflict resolution
- Policy writing
- Operations management
- Strategic planning
- Customer relationship management
- Team building
- Vendor management
References
References available upon request.
Timeline
Start Up Director
Array Corporation
01.2024 - 07.2025
Operations Manager
Amazon
01.2023 - 12.2023
Operations Manager
Amazon
10.2021 - 01.2023
OB Operations Manager
Amazon
09.2020 - 10.2021
Regional Manager/Stores & Lease
Destination Maternity
01.2014 - 01.2020
District Manager
Claire's
01.2013 - 01.2014
District Manager
Christopher and Banks
01.2009 - 01.2013
District Manager
Chico's FAS
01.2001 - 01.2009
District Manager
Limited TOO, INC.
01.1997 - 01.2001
Regional Manager
Gymboree
01.1993 - 01.1997
Bachelor of Science - Business
Western Michigan University
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