Martha Hilgen

Cash management for 25 stores; verified daily cash over\short, verified cash deposits credited to the bank daily. Processed payroll bi-weekly for 1500 employees, set up new employees into the payroll system, assisted with the on-boarding for new hires. Answered multi-line phone system, data entry, engaged daily with management and store staff through emails and calls for support. End of month; reconciled credit card account for 27 users, submitted to accountant the outstanding cash deposit balance with supporting documentation. Customer Relations representative for the company; handled all customer complaints, called/emailed and sent letter to resolve and recapture the customer. Ordered and managed inventory of uniforms, office supplies, first Aid, etc.