Seasoned Sales-Business Development Professional with 18 plus years of experience in pump and electromechanical industry. Highly effective at taking on objectives and establishing solutions. Team-oriented and successful in fast-paced environments. Eager to work alongside customers to achieve solutions, meeting diverse needs, and driving company growth. Highly organized,with outstanding follow through. Thrives in building client trust and long term relationships. Fast learner with a commitment to maximize revenue.
Works closely with clients and distributors to identify needs and challenges to provide solutions. Establishes and maintains knowledge of product lines, represents the company at trade events and develops relationships with key prospects. Cultivates strong professional relationships with distributors and clients to drive long-term business and company revenue. Addresses customer requests regarding sales and service. Established and oversees sales prepossess to increase sales, productivity and surpass monthly sales targets. Supports sales team members to drive growth and development. Utilizes CRM for capturing client data, tracking sales and creating reports.
Managed new business opportunities. Cultivated long-term relationships with clients to accurately achieve customer objectives. Established and enforced sales goals to boost team success. Streamlined operational efficiencies by developing customer service protocols and standards. Exceeded annual sales goals. Led and provided training, support and mentoring to new sales candidates. Effectively changed the company payment terms for sales and service agreements to increase monthly collections.
Partner with and build corporate and hospital business relations in the San Diego County territory. Reestablish a positive rapport with existing client base that had not been previously serviced properly. Responsible for client presentations . Negotiate cost percentages with clients. Respond to all phone and email correspondence in a timely manner. Manage detailed calendar for multiple client events. Create and provide all pre event marketing materials. Implement and manage administrative duties for efficient, organized and accurate documentation of sales reports, purchase orders, banking, account receivables and payables. Inventory control and warehouse management. Prepare and coordinate all details required for set-up and tear-down of corporate events awarded. Post event follow-up calls to obtain customer feedback of event experience.
Responsible for inside and outside sales to grow existing customer base and develop loyal customer relationships. Educate clients on product line and technical processes. Consult with clients pertaining to detailed work scope and financial obligations for the project. Manage awarded projects to meet contracted completion dates. Translate in Spanish the technical process of work scope to clients and/or technical staff as needed. Prepare and track all purchase orders and invoices. Respond to email and written correspondence in a timely manner. Organize and maintain company records, documents and tracking reports. Provide monthly financial reports to President. Update yearly vendor and client contacts.