Martha Kausch

• Provide high-level investor coordination servicing which includes assisting investors with questions regarding their accounts, account maintenance, tax preparation reports and various other requests.
• Handing the processing and tracking of new investor paperwork.
• Enter new investor information in Investment Cafe.
• Set up new investor XX in Investment Cafe.
• Collaborate with the CFO, COO for quarterly reporting, capital calls and all investor reporting.
• Regularly interface with financial institutions Merrill Lynch, JPM Morgan, Charles Schwab, Fidelity and TD Ameritrade on servicing related matters.
• Spearheaded two conversions with Advent Software.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Complete bi-weekly payroll for 20+ employees.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

TTGA is a registered investment adviser with the SEC and is currently the investment adviser to MVC PE Fund and previously to MVC Capital, Inc. a private equity firm which was publicly traded on the NYSE:MVC.

Serve as Family Office Manager and Project Manager. Assist the CEO with prioritizing, scheduling, and managing all financial, investment, accounting, real estate, directorships, and personal endeavors.

· Improved office efficiency through streamlined process improvements and workflow by creating, organizing, and maintaining accurate electronic and hard-copy records, filing systems and inventories.

· Oversee and manage the CEO’s AR/AP handle incoming/outgoing wires, bank deposits, accounts payable/receivable. Liaison to tax / finance team for all tax and financial matters.

Direct day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

• Managed company operations with responsibility for XX, XXX, XXX and XXX.
• Deliver positive investor experiences by implementing effective quality assurance practices.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Continuously develop and implement initiatives driving process improvements and operations work flow.
• Improved morale and management communication by creating employee recognition and rewards practices.

Throughout my tenure I held various positions, each with commiserating responsibility and promotion were received.

Origination Analyst

· Identified revenue opportunities of unbilled dollars in the amount of $12M for 2003.

· Identified & transferred $900K in aged credits from AR to Collection Services. Efforts allowed aged credits to be applied to customer accounts which were previously written off.

· Supported billing and collection organization through analytical work.

· Attended Six Sigma Quality Training; Critical to Quality, Capital Courier & Process Mapping.

Manufacturing Supervisor

· Responsible for daily rate, quality and safety of over 100 Industrial Staff who built tested and shipped some of Xerox’s first digital products.

· Worked with supervisors on opposite shifts to ensure consistency, quality and coverage of manufacturing operations.

· Responsible for writing reviews grievances and labor reports of Industrial Staff who reported to me. Resulting in termination of employees based on rules of conduct negotiated between union and company.

· Exceeded quarterly IPO schedules by utilizing production downtime.

· Completed Industrial Relations Training & Management.

Product Technical Support

· Successfully responded to approximately 140 inbound phone calls daily; receiving numerous letters of appreciation from external Xerox customers.

· Participated in Pilot Program supporting Sales Force web initiative.

· Deflated excess inventory at carrier sites through working DNI (Delivered Not Installed).

Logistics Representative

· Resolved system inventory discrepancies arising from receipt and shipping of equipment.

· Successful reconciliation of equipment in legacy systems for quality shipment to DR Carriers.

· Cross trained team members on system upgrades and internal processing; acted as focal point for quality initiatives.