MARTHA KORTOKO
ALLEN
Summary
Detail-oriented Administrative Assistant with several years of experience in customer service, office administration, and client support. Proven ability to manage front-desk operations, maintain organized records, support executives, and communicate professionally with clients. A fast learner with strong organizational skills seeking continued growth in an administrative or office support role.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Azhar & Azhar Law Firm
Allen
09.2023 - Current
- Provide comprehensive administrative support to attorneys and executive staff, including calendar management, meeting coordination, and document preparation
- Manage front desk operations by greeting clients, answering multi-line phones, and directing inquiries to appropriate departments
- Compose, edit, and format professional correspondence, memos, and reports using job-related software
- Maintain organized physical and digital filing systems to ensure accurate and efficient recordkeeping
- Process invoices, update spreadsheets, and assist with reporting to support office operations
- Handle mail distribution, scanning, faxing, and document management while maintaining a professional office environment
COUNSELOR
SLIM4LIFE
Plano
02.2022 - 09.2023
- Met individually with clients to discuss weight loss goals, nutrition plans, and lifestyle changes
- Counseled and coached clients during visits, offering solutions, motivation, and ongoing support
- Conducted follow-up calls to answer questions, build rapport, and close enrollment sales
- Led enrollment and scheduling calls with prospective clients using appointment management systems
- Maintained accurate client charts, organized filing systems, and submitted required reports
- Performed data entry, inventory planning, and social media support to assist daily operations
Barista
Starbucks
Dallas
07.2018 - 05.2020
- Delivered friendly, efficient customer service during high-volume shifts
- Prepared a wide variety of hot and cold beverages while maintaining quality standards
- Managed lines and crowd flow to ensure quick service and customer satisfaction
- Cleaned and sanitized counters, equipment, and seating areas daily
- Contributed to a positive team environment during busy periods
Education
Cosmetology
Ogle School Hair Skin Nails
Dallas, TX03-2021
High School Diploma -
Emmett J Conrad High School
05.2020
Skills
SKILLS
- Microsoft Office (Word, Excel, Outlook)
- Wylie Systems
- QuickBooks
- Scheduling & Calendar Management
- Client Communication & Phone Etiquette
- Invoice Processing
- Data Entry & Filing Systems
- Spreadsheet Management
- Time Management
- Highly Organized & Detail-Oriented
References
AVAILABLE UPON REQUEST
Timeline
Administrative Assistant
Azhar & Azhar Law Firm
09.2023 - Current
COUNSELOR
SLIM4LIFE
02.2022 - 09.2023
Barista
Starbucks
07.2018 - 05.2020
Cosmetology
Ogle School Hair Skin Nails
High School Diploma -
Emmett J Conrad High School