Salesforce, Concur, Egencia, 4D Business Intelligence
Martha Lapierre
New York,USA
Summary
Dynamic and professional individual with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth.
Overview
30
30
years of professional experience
Work History
Executive Assistant, Corporate Finance Group
Moody’s Investors Service
01.2004 - Current
- Provided comprehensive administrative support to Global Managing Director, Team Managing Directors, and senior level executives
- Assisted with global group and local social events, and calendar management
- Mentored other administrative assistants
- Managed and maintain the department’s SharePoint database and internal team blog
- Arranged complex domestic and international travel, including visas, itineraries, and expense reports
- Prepared and update PowerPoint presentations for client visits and investor briefings
- Completed the Analytic Hub Project, improving efficiency and accuracy of client base data for tracking and reporting purposes
- Worked with senior management to initiate new projects and assist in various processes.
- Coordinate weekly credit activity reports, manager reports and agenda meeting items
- Establish collaborative relationships with peers and clients across different lines of business
- Updated spreadsheets and databases to track, analyze, and report on performance and outreach data.
- Supervised daily office operations, including team coverage, equipment management, and onboarding new hire practices
- Organized and coordinated conferences and monthly meetings.
Administrative Assistant
Advantage Staffing
01.2001 - 01.2004
- Supported CEO with correspondence, call screening, and scheduling off-site meetings
- Assisted senior level executives with scheduling, travel arrangements, and supply management
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Translated and communicated in Spanish with Latin American offices
- Prepared expense reports, invoices, and correspondence
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Administrative Assistant
Citibank
01.1998 - 01.2000
- Provided administrative support to the Vice President and executive staff in multiple locations
- Prepared presentations, letters, memorandums, and weekly team meeting minutes
- Coordinated new hire processes and employee relocations
- Handled confidential documents, correspondence, and call screening
- Organized travel arrangements, internal meetings, and catering services
- Maintained department archives, intellectual property records, and legal document submissions
- Liaised between clients and vendors and maintained effective lines of communication.
Customer Service – Accounts Receivable
The Mallah Organization
01.1995 - 01.1997
- Managed a portfolio of 800 customer accounts daily, addressing inquiries and overdue accounts
- Collaborated with office and site managers on collections and lien procedures
- Reconciled customer accounts and created detailed financial reports
- Prepared client invoices and conducted accounts receivable follow-ups
- Provided bilingual support, facilitating communication between customers and managers
Education
Bachelor of Arts - Business Management & Administration
City College of New York
New York, NY06.1994
Skills
- Proficient in MS Office Suite
- Expertise in Salesforce, Egencia, and Concur
- Excellent analytical and communication skills
- Excellent problem-solving skills
- Effective organization skills
- Maintenance of internal reports
- Research skills
- Event coordinating and planning
- Implementation of new processes
- Skilled in managing tight deadlines and budgets
Software
Timeline
Executive Assistant, Corporate Finance Group
Moody’s Investors Service
01.2004 - Current
Administrative Assistant
Advantage Staffing
01.2001 - 01.2004
Administrative Assistant
Citibank
01.1998 - 01.2000
Customer Service – Accounts Receivable
The Mallah Organization
01.1995 - 01.1997
Bachelor of Arts - Business Management & Administration
City College of New York
Similar Profiles
Rupesh Jha,PMP®Rupesh Jha,PMP®
Manager - Data and Analytics at Moody's Investors ServiceManager - Data and Analytics at Moody's Investors Service
Jitin NairJitin Nair
Instructional Designer at Moody's Investors ServiceInstructional Designer at Moody's Investors Service
Sumaidha BhatiSumaidha Bhati
Senior Pricing Associate at Moody's Investors ServiceSenior Pricing Associate at Moody's Investors Service