Martha Lopez Mendoza
Sultana,CA
Summary
Proven caregiver with a track record of enhancing client satisfaction through compassionate care and efficient time management. At Self Employed Services, leveraged strong ethics and critical thinking to improve quality of life for clients, while maintaining safety compliance. Skilled in elder care and verbal communication, consistently achieving client goals and fostering trust. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Medical Transport Driver with exceptional knowledge of operating handicap-accessible passenger vans within Tulare County area. Safely and securely transports patients and helps clients transfer between destinations. Keeps vehicle sanitary and clean for pleasant passenger experience. Driver experienced in passenger transportation and safety. Professionally cleans company vehicle, assists clientele in boarding and utilizes location devices for successful navigation. Consistently exceeds business expectations and customer needs.
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements.
Overview
13
13
years of professional experience
Work History
Caregiver
Self Employed Services
08.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
Non-Emergency Medical Driver
Tri County Medical Transport
11.2012 - 08.2022
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Ensured vehicle maintenance was up-to-date, contributing to the overall reliability of the transportation service.
- Utilized wheelchair lifts properly, ensuring patient safety while boarding or disembarking from the vehicle.
- Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
- Managed emergency situations calmly and efficiently, contacting appropriate personnel when necessary.
- Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
- Collaborated with dispatchers to optimize scheduling and route planning for maximum efficiency.
- Reduced missed appointment rates by consistently arriving on time and communicating effectively with healthcare providers.
- Adhered to HIPAA regulations while handling sensitive patient information, maintaining confidentiality at all times.
- Communicated with patients and healthcare workers in both English and Spanish
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Achieved daily preparation for vehicle inspections prior to travel.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Minimized liability by consistently following road rules when driving.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Quality Control Inspector
WMJ Farms
01.2012 - 08.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Performed visual inspections and non-destructive tests where appropriate.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Maintained up-to-date knowledge of industry standards and regulatory requirements to ensure company compliance.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
- Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
Education
No Degree - Medical Billing And Coding
P. Steve Ramirez Vocational Training
Fresno, CA12.2024
High School Diploma -
Hallmark Charter High School
Sanger, CA08.2008
Skills
Respectful and Compassionate
Time Management
Elderly Care
Problem-Solving
Dependable and Responsible
Multitasking and Organization
Strong Ethics
Compassionate Care
Flexible Schedule
Verbal and written communication skills
Flexible schedule and availability
Mobility Assistance
Client documentation
Heavy Lifting
Incident Reporting
End of life care
Ability to Lift
Clear Communication
Supportive Personality
Critical Thinking
Decision-Making
Team Collaboration
Care Planning
Emergency Response
Client satisfaction
Safety Compliance
Light Cleaning
Vitals Monitoring and Documentation
Light Housekeeping
Errands
Documentation and Recordkeeping
Fast Learner
Attentive to People
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver
Self Employed Services
08.2022 - Current
Non-Emergency Medical Driver
Tri County Medical Transport
11.2012 - 08.2022
Quality Control Inspector
WMJ Farms
01.2012 - 08.2022
No Degree - Medical Billing And Coding
P. Steve Ramirez Vocational Training
High School Diploma -
Hallmark Charter High School
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