Martha Lupian
Colorado Springs,CO
Summary
Dedicated and outgoing professional with a passion for continuous learning and growth within the medical field. Known for a tireless work ethic and a proactive approach to self-education, adept at staying updated with the latest advancements in healthcare. Possesses a strong foundation in medical knowledge and a keen ability to effectively communicate complex concepts to diverse audiences. Committed to delivering high-quality care and contributing positively to the healthcare community through ongoing professional development and collaboration
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Strabucks
10.2022 - 03.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Adhered to strict food safety guidelines when preparing food items such as sandwiches, pastries, or salads for customers'' enjoyment.
Waitress
Top Golf
05.2022 - 09.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Covid Coordinator
United American Marketing
12.2021 - 05.2022
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Contributed to public health research by collecting demographic data from patients during the testing process, aiding in identifying trends and potential outbreaks.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
Retail Associate
Rue21
02.2018 - 08.2019
- Have good customer service
- Be able to communicate as a team and work out problems
- Know how to deal and manage when customers are upset
- Knowing how to count the register and properly put it away
- Clean and know how to fold clothing
- Know how to prevent loss and prevention
- How to prevent loss and prevention is by making sure you look around and observe customers that give off red flags
- Know how to restock and do inventory
- Assisted customers in selecting items based on needs
- Described products and services in detail
- Created attractive displays to promote items.
Receptionist
Brookdale Senior Living Center
01.2016 - 03.2017
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Greeted customers and visitors are in-person and via telephone calls
- Monitored and screened visitors to verify accessibility to inter-office personnel
- Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping
- Answered and quickly redirected up to 6 calls per 2 minutes
- Answered and managed incoming and outgoing calls while recording accurate messages
- I called 911 multiple times due to residents being hurt or sick.
Education
Master of Science - Biomedical Sciences
University of Denver
Denver, CO06.2024
Bachelor of Science - Biochemistry
Elmhurst College
Elmhurst, IL05.2023
Skills
- Bilingual
- Creative
- Strategic
- Quick thinker
- Good at talking to people
- Hard worker
- Friendly and outgoing
- Team Player
- Active listener
- Adaptive and creative
- Laboratory safety protocols
- Sample Preparation
- Microscopy techniques
- Lab result interpretation
Certification
- Basic life support, American Heart Associate - July 11, 2022- July 11, 2024
Timeline
Barista
Strabucks
10.2022 - 03.2023
Waitress
Top Golf
05.2022 - 09.2022
Covid Coordinator
United American Marketing
12.2021 - 05.2022
Retail Associate
Rue21
02.2018 - 08.2019
Receptionist
Brookdale Senior Living Center
01.2016 - 03.2017
Master of Science - Biomedical Sciences
University of Denver
Bachelor of Science - Biochemistry
Elmhurst College
Similar Profiles
Laura WilsonLaura Wilson
Store Manager at StrabucksStore Manager at Strabucks
Enny FranciscoEnny Francisco
Shift Supervisor at StrabucksShift Supervisor at Strabucks
Ariana DuRanAriana DuRan
Indigenous Partner Network at StrabucksIndigenous Partner Network at Strabucks
Felipe BadillaFelipe Badilla
Animal Care Specialist at Pueblo ZooAnimal Care Specialist at Pueblo Zoo
Naphlia VillalobosNaphlia Villalobos
Automated Logistical Specialist (92A) at US ArmyAutomated Logistical Specialist (92A) at US Army