Martha Martinez
Houston,TX
Summary
Dedicated and self-reliant professional currently seeking a position where my expertise in recruitment, compliance, and clerical organization can excel in a virtual work environment and contribute to the success of a forward-thinking organization. Accomplished Credentialing Specialist with over [9] years of experience accomplishing demanding information security related tasks. Maintains strict data accuracy, retention and access expectations according to internal productivity demands. Organized, thorough approach toward handling credentialing procedures and addressing requests-for-access.
Overview
20
20
years of professional experience
Work History
Credentialing Specialist
Memorial Hermann
Houston, TX
11.2014 - Current
- Prepared or maintained employment records using human resources management system software.
- Download documents according to tiered access thresholds, updating HCE reports, reviewing reports and forwarding items requiring approval or verification.
- Validated primary source documents such as licenses, diplomas, certifications and other related credentials.
- Provided support in responding to inquiries from external parties regarding credentialing information.
- Processed documents and status-change requests, conducting followup assessment regarding enrollment inquiries.
- Prepared correspondence for various departments concerning credentialing updates or requests for additional information.
- Conducted background checks on potential providers utilizing various resources including state licensing boards, OIG and GSA Exclusion List, NPDB.
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
- Participated actively in special projects or initiatives pertaining to improvement of operational efficiency within the department.
- Checked applications for missing information and organized all paperwork.
- Maintained detailed records of provider data in the credentialing database system.
- Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
- Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
- Researched discrepancies between submitted provider data and verified sources when necessary.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with others to discuss new opportunities.
- Worked with cross-functional teams to achieve goals.
- Conferred with management to develop or implement personnel policies or procedures.
Recruiting Coordinator
The Daniel Group
Houston, TX
03.2012 - Current
- Conduct candidate sourcing and cold calls to recruit candidates in the Industrial and Administrative fields
- Manage and complete background checks, employment verification and compliance
- Organize files; handle scanning, faxing, and data entry tasks
- Provide administrative support; answer phones, and assist various departments as needed
- Maintain client communication, facilitate weekly meetings, and network on job posting sites.
Recruiter & Administrative Assistant
Pulse Staffing
Houston, TX
08.2007 - 07.2011
- Identify and qualify candidates through resume searches and interviews
- Develop and maintain candidate relationships and liaise with hiring managers
- Manage candidate documentation, including background checks and compliance
- Assist with scheduling, filing, and other administrative tasks
- Act as the main point of contact for job orders.
Receptionist
Universal Health Services
Houston, TX
01.2005 - 08.2007
- Manage inbound calls, appointments, and data entry
- Handle patient documents, referrals, and schedules for nurses and home health aides
- Maintain patient roster and office supplies.
Office Manager/Therapist Assistant
Sunal Rehabilitation Pain Clinic
Houston, TX
01.2004 - 01.2005
- Manage office tasks, including scheduling, patient call backs, and referrals
- Assist physicians with procedures and handle billing
- Open and close the clinic.
Education
GED -
LA MARQUE
Pasadena, TX06.1997
Skills
- Bilingual in Spanish and English
- Team player with strong attention to detail
- Administrative experience including data entry, file compliance, and phone handling
- License Verifications
- Facility Credentialing
- Employee Onboarding
- Group Assistance
- Pre-Employment Screening
- Employee Hiring
- Candidate Sourcing
- Recruitment
- Procedure Compliance
- Termination Documentation
- New Hire Onboarding
- Talent Acquisition
- Staffing Agency Coordination
- Personnel Recruitment
- New Hire Orientation
- Decision-Making
- Administrative Assistance
References
Available upon request.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Credentialing Specialist
Memorial Hermann
11.2014 - Current
Recruiting Coordinator
The Daniel Group
03.2012 - Current
Recruiter & Administrative Assistant
Pulse Staffing
08.2007 - 07.2011
Receptionist
Universal Health Services
01.2005 - 08.2007
Office Manager/Therapist Assistant
Sunal Rehabilitation Pain Clinic
01.2004 - 01.2005
GED -
LA MARQUE
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