Martha Medina
Pasadena,TX
Summary
Experienced and adaptable medical office coordinator in search of an opportunity that will me to utilize my 13 years of experience for personal and professional growth.
Overview
13
13
years of professional experience
Work History
Executive Assistant and Patient Liaison
Complete Midlife Wellness Center
Houston, TX
06.2020 - Current
- Supervise provider and management calendars
- Respond to and resolve patient and provider complaints.
- Order office supplies and products.
- Assist in the hiring process and onboarding of new staff.
- Maintain provider credentialing requirements for 3 MD's and 6 mid-level providers.
- Created and implemented procedures to ensure proper communication between administrative and clinical teams for the clinic opening.
- Managed integration of EMR system (Care Cloud)
Medical Office Coordinator
Complete Womens Care Center
Houston, TX
09.2010 - 05.2020
- Created training schedules and guidelines for new administrative staff
- Lead training sessions in a classroom setting for 2-5 new team members at a time
- Provided patient care through scheduling appointments, verifying insurance benefits, and assisting with billing inquires
- Participated in peer leadership program
- Managed reschedules for time sensitive obstetrics visits when required due to provider schedule change, inclement weather, or COVID regulations.
Education
High School Diploma -
Stephen F Austin High School
Sugar Land, TX05-1996
Skills
- Training in ECW, Prime Suite, and Care Cloud
- Protocol creation and implementation
- Excel
- Microsoft Word
- One Note
- Powerpoint
References
References available upon request.
Timeline
Executive Assistant and Patient Liaison
Complete Midlife Wellness Center
06.2020 - Current
Medical Office Coordinator
Complete Womens Care Center
09.2010 - 05.2020
High School Diploma -
Stephen F Austin High School
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