Martha Mejia
Fond Du Lac,WI
Summary
Proven Machine Operator Helper at International Paper, adept in safety compliance and machinery operations, significantly reduced downtime. With a strong work ethic and excellent communication, I consistently exceeded production targets. Skilled in quality control and problem-solving, I enhanced team productivity and workplace safety, achieving a high client satisfaction rate.
Overview
25
25
years of professional experience
Work History
Machine Operator Helper
International Paper
- Reduced downtime by swiftly addressing minor machine malfunctions and collaborating with maintenance teams for major repairs.
- Assisted in achieving production targets through close coordination with other Machine Operator Helpers and supervisors.
- Supported team productivity with efficient material handling, ensuring timely delivery of raw materials for processing.
- Facilitated timely completion of scheduled maintenance tasks through active communication with technicians and preventative care measures applied when appropriate.
- Contributed to a safer work environment by performing regular equipment inspections and reporting any issues promptly.
- Demonstrated adaptability by quickly learning new machinery operation protocols as required in response to changing job assignments or responsibilities.
- Increased accuracy by carefully following work instructions, complying with standard operating procedures, and adhering to safety guidelines.
- Aided quality control efforts by conducting thorough inspections on finished products to ensure adherence to specifications.
- Strengthened teamwork by actively participating in shift meetings, sharing knowledge with peers, and providing support when needed.
Assembly Line Technician
Mercury Marine
Fond Du Lac, WI
03.2021 - 02.2024
- Achieved consistent high-quality output by diligently following work instructions and standard operating procedures.
- Exceeded customer expectations with timely delivery of assembled products while maintaining impeccable quality standards.
- Contributed to a safe working environment by adhering to safety guidelines and protocols at all times.
- Provided training and mentorship to new assembly line technicians, ensuring smooth onboarding and integration into the team.
- Maintained a clean work area, contributing to an organized and efficient production floor conducive to high performance levels.
- Minimized errors through rigorous attention to detail when assembling components according to specifications.
- Promoted a positive work culture through effective communication, collaboration, and mutual respect among colleagues on the assembly line team.
- Boosted overall equipment effectiveness by regularly calibrating instruments used in the assembly process.
- Enhanced product quality by conducting thorough inspections throughout the assembly process.
- Participated in root cause analysis investigations, providing valuable insights for corrective action implementation.
- Collaborated with team members to consistently meet or exceed production targets without compromising on quality standards.
- Reduced downtime during shift changes by effectively communicating job status updates to incoming technicians.
- Streamlined workflow by assisting in the development and implementation of new procedures for assembly line technicians.
- Adapted swiftly to changes within the production schedule, demonstrating flexibility in task allocation among fellow technicians as required.
- Improved assembly line efficiency by troubleshooting and repairing equipment malfunctions.
- Performed assembly of products according to specifications and instructions.
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Reassembled and adjusted components to meet required specifications.
- Trained Number assemblers and provided adequate knowledge about Type processes.
- Followed specific blueprints and diagrams to assemble components and comply with industry standards.
- Inspected all work for quality and compliance with design standards.
- Followed operating procedures to maintain logbooks.
- Trained new staff to perform assembly techniques, troubleshooting and preventative maintenance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Hairstylist
Great Clips Salon
Fond Du Lac, WI
08.2020 - 05.2021
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
Hairstylist
All Star Barbers
Muskego, WI
12.2019 - 07.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Hairstylist
Great Clips Salon
Milwaukee, WI
02.2018 - 01.2020
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Contributed creative ideas for salon window displays, attracting potential clients and showcasing current trends in hair design.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Hair Stylist
Super Cuts
Yakima, WA
03.2017 - 10.2017
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Increased revenue through effective customer service and inventory management.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Developed creative techniques to provide clients with latest hairstyles.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed loyal following of clients by providing high-quality services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hair Salon Manager
Great Clips Salon
Moses Lake, WA
12.2012 - 04.2017
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
- Recruited and hired top talent to maintain a skilled and diverse team of stylists.
- Developed loyalty programs that encouraged repeat business from satisfied clients.
- Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.
- Implemented safety protocols to maintain a clean and sanitary environment for clients and staff alike.
- Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
- Fostered a positive working environment, resulting in high employee retention rates.
- Boosted staff productivity with regular training sessions on latest hair trends and techniques.
- Coordinated salon events such as fashion shows or charity fundraisers, showcasing stylist abilities while promoting the business.
- Facilitated open lines of communication between staff members through regular meetings fostering teamwork spirit.
- Streamlined salon operations for increased efficiency by implementing new appointment scheduling system.
- Collaborated with marketing team to develop promotional campaigns for salon services, increasing brand awareness.
- Oversaw inventory management to ensure adequate stock levels of products and supplies.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Managed cash flow, business transactions, banking, and accounting processes.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Organized promotions to boost Product or Service sales, achieving Number% growth in revenues.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Scheduled employees to maintain adequate coverage during business hours.
- Handled employee scheduling and coverage needs during business hours.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Cross-sold and up-sold new haircare products, increasing earnings Number% per month.
- Achieved personal sales goals by upselling products to meet individual needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Promoted business through marketing initiatives and use of social media.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Evaluated employee performance through close observation and performance rubrics.
Hairstylist
Cost Cutters
Newnan, GA
04.2010 - 09.2010
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Processed payments, entering sales in register for prompt customer service.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Master Hairstylist
Hair Masters
Yakima, WA
05.2004 - 02.2010
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Developed creative techniques to provide clients with latest hairstyles.
- Styled hair, makeup and nails for customers for special events and occasions.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Demonstrated thorough knowledge of all salon products and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Maintained regular client list and successfully handled walk-in customers.
- Developed loyal following of clients by providing high-quality services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Answered phone calls and emails to schedule client appointments.
- Increased revenue through effective customer service and inventory management.
- Offered professional cuts, color services and extensions to salon customers.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Studied effects of techniques on body, skin and hair to determine most beneficial services.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Initiated and engaged clients in conversations as part of personalized service.
Hair Stylist
Great Clips Salon
Yakima, WA
04.2002 - 05.2004
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Processed payments, entering sales in register for prompt customer service.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Recorded notes for future reference about customer preferences and services delivered.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Certified Nursing Assistant
Central Convalescence Nursing Home
Yakima, WA
09.1998 - 01.2000
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate Degree In Nursing - Nursing
Moraine Park Technical College
Fond Du Lac, WIAssociate Of General Studies - Nursing
Big Bend Community College
Moses Lake, WACosmetologist - Cosmetology
Professional Beauty School
Yakima, WA04.2002
G.E.D - General Studies
Pace Senior High School
Wapato, WA06.1998
Skills
- Safety Procedures
- Machine setup
- Production Monitoring
- Stress Tolerance
- Strong Work Ethic
- Good Communication
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Workplace Safety
- Computer Skills
- Power and hand tools
- Manufacturing Experience
- Heavy Lifting
- Machinery Operations
- Machinery Cleaning
- Safety Compliance
- Assembly and production
- Manufacturing
- Start Up Procedures
- Quality Control
- Complex Problem-Solving
- Hydraulic systems
- Assembly procedures
- Quality Assurance
- Basic Math
- Equipment Inspection
- OSHA Certification
- Fast Learner
- Time Management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Active Listening
Languages
Spanish
Limited Working
American Sign Language
Professional Working
Timeline
Assembly Line Technician
Mercury Marine
03.2021 - 02.2024
Hairstylist
Great Clips Salon
08.2020 - 05.2021
Hairstylist
All Star Barbers
12.2019 - 07.2020
Hairstylist
Great Clips Salon
02.2018 - 01.2020
Hair Stylist
Super Cuts
03.2017 - 10.2017
Hair Salon Manager
Great Clips Salon
12.2012 - 04.2017
Hairstylist
Cost Cutters
04.2010 - 09.2010
Master Hairstylist
Hair Masters
05.2004 - 02.2010
Hair Stylist
Great Clips Salon
04.2002 - 05.2004
Certified Nursing Assistant
Central Convalescence Nursing Home
09.1998 - 01.2000
Machine Operator Helper
International Paper
Associate Degree In Nursing - Nursing
Moraine Park Technical College
Associate Of General Studies - Nursing
Big Bend Community College
Cosmetologist - Cosmetology
Professional Beauty School
G.E.D - General Studies
Pace Senior High School