Martha Mendoza
Concord,CA
Summary
Dedicated and Goal-Oriented worker, skilled at meeting needs of diverse customers while maintaining professionalism. History of working on feet for long periods of time. Bilingual in Spanish. Earned a good attendance record and an honest reputation. Experience in maintaining customer satisfaction and contributing to company success. Exposure to being able to lead groups. Effective at moving stock, replenishing shelves and adjusting displays with efficiency and accuracy to meet daily objectives. Working with new daily changes in order to grow with fluctuating needs
Overview
9
9
years of professional experience
Work History
Nutrition Services
Sutter Health Hospital
04.2023 - Current
- Supported retail food and nutrition services and focused on food production, food service support and sanitation.
- Supported the nutrition team in menu planning for optimal health outcomes among patients.
- Performed daily temperature checks ensuring proper storage conditions for perishable items.
- Interacted with customers in-person to provide information and deliver meals.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Fulfillment Associate, Merchandise Support, Floor Staff, Inventory Control
Nordstrom Rack
10.2020 - 06.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Welcomed customers, offered to help locate items and suggested merchandise
- Arranged merchandise for display to highlight new styles, attract customers and promote sales
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport
- Unpacked items, checking breakables before stocking on shelves
- Operated pallet jack to transport heavy loads
- Demonstrated great teamwork skills with staff members in different departments
- Managed/Led Team Markdowns and Printed labels and tags for price changes and on-sale merchandise.
Hostess/Server
Country Waffles
09.2015 - 10.2020
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders
- Backed up serving staff, food runners and bussers to keep the dining room presentable and ready for incoming guests
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
- Assisted Country Waffles by taking guests drink orders, seating guests and running the register
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations
- Presented menus and answered questions regarding items.
Intern/Nurse shadow
John Muir Hospital
01.2019 - 04.2019
- Greeted patients warmly and positively
- Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security
- Improved operations by working with team members to find workable solutions
- Maintained safe and comfortable environment for each patient
- Observed medical procedures to advance nursing knowledge and prepare for more experiences.
Education
No Degree - Childhood Development
Los Medanos College
Pittsburg, CANo Degree - Business
Diablo Valley College
Pleasant Hill, CASterile Processing Technology
Futuro Health
Online CourseHigh School Diploma -
Ygnacio Valley High School
Concord, CA06.2019
Skills
- Diet and Nutrition Education
- Material Handling
- Equipment Operation
- Hazardous Material Disposal
- Safety Regulations Adherence
- Team Leadership
- Punctual and Reliable
- Work Prioritization
Timeline
Nutrition Services
Sutter Health Hospital
04.2023 - Current
Fulfillment Associate, Merchandise Support, Floor Staff, Inventory Control
Nordstrom Rack
10.2020 - 06.2023
Intern/Nurse shadow
John Muir Hospital
01.2019 - 04.2019
Hostess/Server
Country Waffles
09.2015 - 10.2020
No Degree - Childhood Development
Los Medanos College
No Degree - Business
Diablo Valley College
Sterile Processing Technology
Futuro Health
High School Diploma -
Ygnacio Valley High School
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