Summary
Overview
Work History
Education
Skills
Timeline
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MARTHA MENGISTU

Arlington,MA

Summary

Detail-oriented with extensive experience in coordinating, planning and managing team members, . Proven track record of taking initiative, improving processes and adhering to procedures.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Front Desk Sales Capitan

Macys Department Store
Burlington, MA
12.2017 - Current
  • Accomplished multiple tasks within established timeframes
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers..
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Participated in team-building activities to enhance working relationships.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Monitored company inventory to keep stock levels and databases updated

Filling and Packing Specialist

Alakarmis
Boston, MA
03.2001 - 11.2004
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Sealed, packed, labeled and packages for shipping, Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Monitored and inspected materials and systems for fault-free operations to promote safety for team.

Franchise Owner and Operator

Venus Intl. Inc.
Cambridge, MA
05.1999 - 05.2012
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Managed a sales volume of two million dollar/yr business. Achieved sales an average of 10%/ yr sales increase.

Education

Associate of Science - Computer Programing

Bunker Hill Community Collage
Boston, MA
06.1997

Skills

  • Packing and shipping
  • Unpacking merchandise
  • Inter-department collaboration
  • Adherence to high customer service standards
  • Complaint resolution
  • Staff Management

Timeline

Front Desk Sales Capitan

Macys Department Store
12.2017 - Current

Filling and Packing Specialist

Alakarmis
03.2001 - 11.2004

Franchise Owner and Operator

Venus Intl. Inc.
05.1999 - 05.2012

Associate of Science - Computer Programing

Bunker Hill Community Collage

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MARTHA MENGISTU