Martha Miller
Corvallis,OR
Summary
Working in Nursing, I am familiar with medical terminology and diseases.
Working as a manager, I worked daily with computers and telephone systems and was responsible for training staff and volunteers.
I have a current familiarity with the newest computer systems and programs.
i have worked remotely and I am used to time management
Overview
49
49
years of professional experience
Work History
Elections, Passport &Licenses
Benton County Elections, Passports & Licenses
11.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Program Assistant II/ Clerical Assistant II
City Of Corvallis Parks And Recreation
06.2022 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Sports program and associated activities.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Supported the development of new programs through thorough research and analysis of industry trends.
- Prepared clearly written and formatted documents and reports.
- Managed both digital and physical filing systems and retrieved documents as required.
- Conducted research to assist with routine tasks and special projects.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Developed training materials for staff members, increasing overall competency levels within the organization.
- Volunteered to help with special projects of varying degrees of complexity.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
- Trained and supervised employees on office policies and procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Gift Shop Manager
Albany Historic Carousel & Museum
11.2019 - 11.2022
- Created a welcoming atmosphere within the gift shop that encouraged customers to spend more time browsing products.
- Established rapport with customers by offering personalized assistance and recommendations based on their needspreferences.
- Managed a team of employees, providing training and guidance to ensure excellent customer service and shop maintenance.
- Oversaw daily financial transactions, including cash handling procedures, ensuring accuracy and compliance with company policies.
- Analyzed sales data to identify trends and optimize product assortment for maximum profitability.
- Boosted sales through the development of creative marketing strategies and in-store promotions.
- Maintained accurate records of all inventory levels through routine audits, allowing for timely replenishment orders as needed.
- Coordinated seasonal merchandising changes throughout the year to keep displays fresh and enticing for customers.
- Increased customer satisfaction by implementing efficient inventory management and product display techniques.
- Organized special events within the gift shop to attract new customers while engaging existing clientele furthering brand loyalty.
- Resolved customer complaints promptly and effectively, turning dissatisfied shoppers into loyal patrons.
- Developed strong relationships with vendors, negotiating favorable pricing and securing unique products for the gift shop.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
RN
Good Samaritan Regional Medical Center
04.1975 - 02.1993
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Provided emotional support to patients and their families.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Education
Associate of Science - Nursing
LBCC
Albany, ORSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Elections, Passport &Licenses
Benton County Elections, Passports & Licenses
11.2022 - Current
Program Assistant II/ Clerical Assistant II
City Of Corvallis Parks And Recreation
06.2022 - Current
Gift Shop Manager
Albany Historic Carousel & Museum
11.2019 - 11.2022
RN
Good Samaritan Regional Medical Center
04.1975 - 02.1993
Associate of Science - Nursing
LBCC
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