Martha Miranda
Desert Hot Springs,CA
Summary
Completed projects with confidence and skill in retail environments. Maintained high accuracy while performing under pressure and managing multiple assignments. Adapted quickly to fast-paced situations and changing demands. Supported team members by locating products for customers and ensuring efficient service. Provided friendly and effective customer service as a barista. Demonstrated strong organizational skills and a passion for the culinary arts while seeking an entry-level sushi chef position. Ready to contribute to team success and achieve company objectives.
Overview
18
18
years of professional experience
Work History
Sushi Chef
Red Shell Sushi
03.2023 - Current
- Crafted authentic sushi dishes using traditional techniques and high-quality ingredients.
- Ensured compliance with food safety standards and maintained cleanliness in preparation areas.
- Trained junior chefs on sushi preparation methods and kitchen best practices.
- Streamlined ingredient sourcing processes to improve efficiency and reduce waste.
- Collaborated with front-of-house staff to provide exceptional dining experiences for guests.
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all time.
- Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
- Managed inventory effectively, reducing waste while ensuring the consistent availability of necessary ingredients for daily operations.
Fresh and Meat Associate
Waltmart
12.2018 - 03.2023
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Restocked products based on available inventories and customer demands.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Garden Associate
The Home Depot Inc
11.2017 - 01.2019
- Worked outdoors in weather conditions to care for plants and serve customers.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Assisted with plant sales and community garden initiatives to promote business and educate public about gardening.
- Maintained walkways and paths throughout gardens for safe navigation.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Shift Supervisor
Starbucks
09.2017 - 10.2018
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied security, safety and loss prevention strategies during shifts.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
Starbucks Team Lead
Target
07.2017 - 09.2018
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Promoted additional items with beverages, increasing store sales.
- Used POS system to accurately enter orders and process payments.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Pfresh Assistant
Target
11.2007 - 09.2018
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintain and restock merchandise accordingly.
- Observe refrigerated items to be in proper temperatures as well as stock them accordingly.
Education
Associate Degree - Internet Programming
High Tech Institute
Phoenix, AZ06.2003
High School Diploma - undefined
Coachella Valley High School
Thermal, CA06.2002
Skills
- Assisted in maintaining sanitation and food safety standards
- Monitored equipment to ensure proper functioning
- Portioned food accurately for service
- Applied ServSafe principles in daily operations
- Memorized menu items to enhance customer service
- Stocked and replenished supplies efficiently
- Organized inventory for easy access
- Supported order delivery processes
- Arranged food for optimal presentation
Languages
Spanish
English
Timeline
Sushi Chef
Red Shell Sushi
03.2023 - Current
Fresh and Meat Associate
Waltmart
12.2018 - 03.2023
Garden Associate
The Home Depot Inc
11.2017 - 01.2019
Shift Supervisor
Starbucks
09.2017 - 10.2018
Starbucks Team Lead
Target
07.2017 - 09.2018
Pfresh Assistant
Target
11.2007 - 09.2018
Associate Degree - Internet Programming
High Tech Institute
High School Diploma - undefined
Coachella Valley High School