Martha Munoz
Summary
To contribute my experience in payroll administration and provide exceptional service in line with the company’s mission and values as a Payroll Administrator. Goal-oriented Benefits Manager accustomed to working fast paced, administer benefits and manage payroll operations. Strong relationship-building, effective auditing, decision-making and multitasking abilities. Brings sound judgment, knowledge and abilities.
Overview
25
25
years of professional experience
Work History
Benefits Manager
Employers Outsourcing
Fresno
08.2020 - Current
- Manage 100+ customers and provide benefits to all employees
- Verify and approve all insurance invoices and make all retirement state payments
- Manage weekly tracking of payroll for employees enrolled in benefits
- Create monthly eligibility reports for insurance and retirement benefits for customers
- Enroll / Terminate coverage with Insurance carriers and submit to Cobra
- Maintain master spreadsheet reports current
- Restructure department as needed.
Accounts Payable
12.2019 - 08.2020
- Input invoices into QuickBooks
- Make payments to vendors
- Maintain all accounts current
- Reconcile account in QuickBooks
- Reconcile multiple bank accounts.
Payroll Supervisor
06.2016 - 08.2019
- Oversee and guide a team of payroll administrators
- Process full cycle payrolls
- Resolve employee, client and payroll related issues
- Create memos, train and run meetings.
Payroll Administrator
03.2013 - 06.2016
- Full-cycle payroll processing: weekly, biweekly and semi-monthly
- Perform all payroll-related functions to ensure compliance with all federal, state wage and tax laws as well as company policies and procedures
- Verify client submitted applications and enter in system: Verify I9s and W4s for accuracy
- Apply and maintain accurate records of deductions and PTO balances
- Answer all client and employee payroll related questions
- Research and resolve payroll related issues in a prompt, professional and confidential manner
- Perform administrative tasks including but not limited to: data entry, employee files and records, employment verifications, check processing.
Accounting Assistant
06.2014 - 12.2014
- Input invoices into QuickBooks
- Make payments to vendors
- Maintain all accounts current.
Garnishment Admin
12.2012 - 03.2013
- Reviewed and entered court orders in payroll system for withholding
- Researched & resolved payment discrepancies
- EDD audit reporting
- Remained current with federal and state laws.
Receptionist
12.2011 - 03.2013
- Answer all multi-line incoming calls E-mail messages and important information, distribute all incoming faxes, created spreadsheets for reports, maintain office supplies always on hand and keep inventory, assist staff and management with reports, filing and special projects, accept incoming deliveries from vendors and clients.
CP Financial Coordinator– Front Office Support
Smile Care
05.2006 - 10.2009
- Treatment coordinator (Review Diagnoses treatment sale)
- Answer phones, Take messages
- Open and close dental office
- Collect payments
- Make Appointments
- Follow up on all Referrals.
Manager, Insurance and Denti-Cal coordinator, Receptionist
Western Dental Services
09.1999 - 04.2006
- Keep track of daily and monthly production and projection goals
- Oversee 10+ employees and 2+ Dentist
- Hire Staff
- Treatment coordinator (review diagnoses with patient and sale dental treatment)
- Answer multi-phone lines and Take messages
- Open and close dental office
- Collect credit, cash and ach payments
- Make Appointments
- Follow up on all Referrals
- Bill out treatment to Insurance companies and Denti-cal
- Follow up on all unpaid billing over 30days
- Assign past due accounts to collection agencies
- Use all skills and knowledge to help the office move forward.
Education
Diploma -
Roosevelt High School
01.1996
Skills
- Detail-Oriented
- Fluent English/Spanish
- Task Prioritization
- Account Reconciliation
- Proficient in Excel
- Problem-solving abilities
- Multi-tasker
- Attention to Detail
- Auditing procedures
- Benefits Program Management
- QuickBooks
- High-Paced
- Self-Starter
- Analytical Skills
- Workers Comp
- Word Documents
- Teamwork and Collaboration
- Reliability
Languages
Spanish
Professional
Timeline
Benefits Manager
Employers Outsourcing
08.2020 - Current
Accounts Payable
12.2019 - 08.2020
Payroll Supervisor
06.2016 - 08.2019
Accounting Assistant
06.2014 - 12.2014
Payroll Administrator
03.2013 - 06.2016
Garnishment Admin
12.2012 - 03.2013
Receptionist
12.2011 - 03.2013
CP Financial Coordinator– Front Office Support
Smile Care
05.2006 - 10.2009
Manager, Insurance and Denti-Cal coordinator, Receptionist
Western Dental Services
09.1999 - 04.2006
Diploma -
Roosevelt High School
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