Summary
Overview
Work History
Education
Skills
Timeline
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Martha Noguera

Newport News,VA

Summary

Resourceful Assistant Manager in Customer Service, known for high productivity and efficiency in task completion. Skilled in conflict resolution, team leadership, and performance analysis to enhance customer satisfaction. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and quality service delivery.

Overview

17
17
years of professional experience

Work History

Assistant Manager

Burger King
Miami, FL
12.2012 - 10.2024
  • Opening and closing shifts.
  • Training new employees.
  • Ensuring up sales and procedures.
  • Cash reconciliation.
  • Bank deposits.
  • Inventory.
  • Checking temperatures.
  • Resolving customer's issues to their overall satisfaction.

Manager

McDonald's
Miami, FL
07.2007 - 12.2012
  • Opening and closing shifts.
  • Ensuring up sales and procedures.
  • Verifying safe.
  • Bank deposits.
  • Inventory count.

Education

High School Diploma -

US International Christian Academy
Miami, FL
10-2017

Skills

  • Sales monitoring
  • Budget assistance
  • Recruiting and interviewing
  • Employee performance evaluations
  • Time management
  • R365
  • Xenail
  • Zenput

Timeline

Assistant Manager

Burger King
12.2012 - 10.2024

Manager

McDonald's
07.2007 - 12.2012

High School Diploma -

US International Christian Academy
Martha Noguera