Martha Nuñez
El Monte,USA
Summary
To seek a position with a company where my skills and experience will be utilized as a productive employee through open communication and a positive attitude.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Biller
Advanced Home Care Inc.
Temecula, CA
03.2023 - 07.2025
- Managed billing processes for patient accounts, ensuring accuracy and compliance with regulations.
- Coordinated with healthcare providers to resolve billing discrepancies and expedite claims processing.
- Analyzed billing data to identify trends, improving revenue cycle management practices.
- Trained new staff on billing software and processes, enhancing team efficiency and performance.
Administrative Support
Retina Eye Institute
Laguna Hills, CA
07.2015 - 12.2022
- Strong Customer Service Skills
- Management of patient registration
- Scheduler of Surgery procedures
- Data Entry
- Verification of eligibility of insurance coverage
- Electronic Medical Records - appointment system
- General Office Duties
Excellent Customer Service
Long Beach Department of Health
09.2014 - 07.2015
- Data Entry - ensure accuracy of correct billing entered into system
- Schedule appointment for multiple providers/services
- Managed customer inquires and ensuring stability of front office patient flow
- Heavy phone
- Linkage to medical services
- Performed general office duties
- Knowledgeable in, MS Word, Nextgen, Excel
Intermix Medical Billing / Customer Service
Financial Screening
05.2014 - 09.2014
- Strong Customer Service
- Financial Screening
- Data Entry
- Resolve customer concerns regarding outstanding billing / invoices
- Explanation of benefit coverage
- Heavy phones
Receptionist
Penske Automotive
04.2006 - 07.2011
- Web application search
- Multi-phone lines 500+ calls per day
- Scheduled appointments
- Generated weekly schedules
- Data Entry
- Service Reminder calls
- Follow-up with customer service
Education
Associate's degree - Medical Administration (Associate of Science)
Platt College-Alhambra
Alhambra, CADiploma - undefined
Rowland High School
Rowland Heights, CASkills
- Microsoft Excel
- Microsoft Word
- Medical Scheduling
- Patient interaction
- Microsoft Outlook
- Excel data analysis
- EMR systems
- Inpatient
- Ophthalmology
- Basic math
- Time management
- NextGen
- Office experience
- Office Administration
- Medical office experience
- QuickBooks
- Phone answering
- Payment reconciliation for medical billing
- Computer operation
- Centers for Medicare and Medicaid Services (CMS)
- EHR systems
- CMS regulatory compliance
- Multi-line Phone Systems
- Staff training
- Medical collection
- Medicare
- Care coordination
- Insurance prior authorization
- Skilled nursing facility experience
- Outpatient
Certification
- Medical Coding Certification
- Medical Billing Certification
Additional Information
- Skills & Abilities
- Excellent communication skills; Self-Motivated; Team player; Ability to learn quickly; Well organized; 45 WPM; Bilingual (Spanish/English); Strong customer service skills; Billing Payments; Appointment scheduling; Medical billing; Proficient in MS Office, Excel, Word, PowerPoint & Access.
Timeline
Medical Biller
Advanced Home Care Inc.
03.2023 - 07.2025
Administrative Support
Retina Eye Institute
07.2015 - 12.2022
Excellent Customer Service
Long Beach Department of Health
09.2014 - 07.2015
Intermix Medical Billing / Customer Service
Financial Screening
05.2014 - 09.2014
Receptionist
Penske Automotive
04.2006 - 07.2011
Diploma - undefined
Rowland High School
Associate's degree - Medical Administration (Associate of Science)
Platt College-Alhambra