Martha Pabarroo
Boston,MA
Summary
Versatile and dynamic, with a proven track record at JAPS for enhancing kitchen efficiency and team productivity by over 30%. Skilled in cooking techniques and kitchen organization, coupled with exceptional team leadership and customer service abilities. Achieved significant waste reduction and consistently delivered high-quality meals, fostering increased customer satisfaction.
Overview
8
8
years of professional experience
Work History
Cook Shift Leader
JAPS
03.2019 - 08.2024
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Home Health Caregiver
Private Care
07.2018 - 07.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Assisted disabled clients to support independence and well-being.
- Enhanced patient comfort by providing compassionate and attentive care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Scheduled and coordinated medical appointments.
General Cleaner's Helper
Private Cleaning Business
04.2016 - 03.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided assistance to other staff members with cleaning of difficult areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used organic-based chemicals to disinfect floors, counters and furniture.
Education
Character Development & Career Guidance
Civilian Conservation Corps
Port Of Spain, Trinidad07-1995
Skills
- Customer service
- Team leadership
- Cooking techniques
- Kitchen organization
- Food preparation
- Quality control
- Meal preparation
- Multitasking and organization
- Food storage
Accomplishments
- Achieved opening restaurant to have food prepared and ready for sale through effectively helping with daily menu and hospitality planning.
Languages
English
Professional Working
Timeline
Cook Shift Leader
JAPS
03.2019 - 08.2024
Home Health Caregiver
Private Care
07.2018 - 07.2023
General Cleaner's Helper
Private Cleaning Business
04.2016 - 03.2018
Character Development & Career Guidance
Civilian Conservation Corps
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