Overview
Work History
Education
Skills
Affiliations
Volunteer Experience
References
Timeline
Generic

MARTHA PEREZ

Parlier,CA

Overview

8
8
years of professional experience

Work History

CSA/GOA

ALLEGIANT AIR
06.2023 - 10.2023
  • Conducted check-in procedures such as processing tickets, check-in baggage, and monitoring carry-on baggage for size and quantity at the ticket counter
  • Announced and provided information on arrival and departure times, boarding procedures, gate changes, flight delays, and carry-on regulations
  • Monitored and input info on Flight Following during the boarding process
  • Ensured the completion of fuel log transactions into the company's station fuel log form
  • Assisted disabled and senior passengers moving throughout the airport as needed
  • Marshal aircraft onto the ramp, directing, assisting, and parking all arriving and departing aircraft
  • Assisted in ramp setup and operated heavy, motorized equipment that included tugs, tractors, belt loaders, and baggage carts
  • Loaded and unloaded baggage that weighed up to 70 lbs from the carts to and from the aircraft.

HOSTESS/FOOD RUNNER

SUSHI CONFIDENTIAL
10.2019 - 03.2020
  • Greet and acknowledge guests by escorting them to their assigned table and communicate delays
  • Answering phone calls and organizing reservations to accommodate customers
  • Performed side work as a food runner and other routine food preparation tasks.

Warehouse Associate

AMAZON
08.2019 - 10.2019
  • Used safe lifting techniques/procedures for efficiently sorting, handling, loading, and unloading merchandise into/from containers
  • Scanned and label each product from the assembly line ino their appropriate inventory section.

Learning Assistant

SJSU HOUSING SERVICES
09.2016 - 05.2019
  • Performed administrative and clerical tasks
  • Provided residential students with a convenient multi-use center that supports academic success, a study space, and tutoring
  • Utilized GradesFirst to check-in students and athletes; Managed appointments for students at Peer Connections; Created and organized monthly schedules for the employees.

Customer Service Associate

OLD NAVY
10.2015 - 01.2017
  • Worked on the sales floor/ cash register/ fitting rooms and helped customers with any of their needs
  • Stocked, replenished, and organized merchandise according to store merchandising layouts.

Education

Bachelors of Science in Aviation, Flight Operations -

SAN JOSE STATE UNIVERSITY
San Jose, CA
07.2020

High School Diploma -

PARLIER HIGH SCHOOL
Parlier, CA
06.2015

Skills

  • Customer Service
  • Airline Operations
  • Computer programming: Microsoft Word, Excel, PowerPoint, Google Drive
  • Bilingual- Fluent in Spanish and English
  • Boarding Procedures
  • Reservation Management
  • Aircraft Safety Procedures
  • Ticket Sales

Affiliations

  • Women in Aviation International (2016-current)
  • Women In Aviation SJSU (2016-2020)
  • Alpha Eta Rho (2016-2020)

Volunteer Experience

  • Aviation Department outreach visit to the San Jose City High School (2016)
  • Volunteered for the events and trade shows at the WAI Conference (2017-2019)

References

Jessica Vang

CSA/GOA at FAT Station/ Allegiant Air 

(559) 581-6466 

jessicaavang@icloud.com 


Michelle Tripp

Airfield Safety Officer/ San Francisco International Airport (SFO)

(909) 682-4241

mtripp358@gmail.com

Timeline

CSA/GOA

ALLEGIANT AIR
06.2023 - 10.2023

HOSTESS/FOOD RUNNER

SUSHI CONFIDENTIAL
10.2019 - 03.2020

Warehouse Associate

AMAZON
08.2019 - 10.2019

Learning Assistant

SJSU HOUSING SERVICES
09.2016 - 05.2019

Customer Service Associate

OLD NAVY
10.2015 - 01.2017

Bachelors of Science in Aviation, Flight Operations -

SAN JOSE STATE UNIVERSITY

High School Diploma -

PARLIER HIGH SCHOOL
MARTHA PEREZ