Martha Perez

• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
• Administered prescribed medications on a timely basis following care plan instructions.
• Accompanied clients to social events such as movies or plays.
• Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
• Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
• Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Administer beside and persona care, such as ambulation personal hygiene assistance.

Prepare and maintain client record's including progress reports & services performed.

Monitor changes in client condition & subunit reports to manger or supervisor.

Preform healthcare -related tasks, such as monitoring vital signs and medications intake.

Care for individuals or families during periods of incapacitation & family disruption.

Transport clients to clinical appointments.

Perform housekeeping duties, such as cooking, cleaning, washing clothes, or dishes, & running errands.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Developed strong relationships with customers by providing personalized assistance and support.
• Tracked orders from start to finish to ensure timely delivery of goods or services.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

• Assisted with the daily operations of the back office by organizing, filing and distributing documents.
• Ensured data entry accuracy while entering customer information into company databases.
• Created invoices for customers using company software programs.
• Answered incoming calls from customers and responded to inquiries in a professional manner.
• Maintained detailed records of all transactions for future reference and audit purposes.
• Proficient in Insurance verification.
• Successfully directed office staff in maintaining full schedule.