Martha Ramirez

Work History

Walmart

Angleton, TX

07.2024 - 07.2025

Maintained cleanliness and organization of the bakery workspace regularly.
Assisted customers by providing product recommendations and answering inquiries.
Stocked shelves and displays with fresh products throughout the shift.
Collaborated with team members to meet production schedules effectively.
Monitored inventory levels and communicated needs to management promptly.
Stocked shelves with freshly-baked items as needed throughout day.
Followed all safety protocols when operating kitchen machinery.
Rotated stock regularly so that older items were sold first.
Provided excellent customer service to foster satisfaction and loyalty.
Maintained cleanliness of work areas throughout shift.
Ensured compliance with health regulations related to food handling and storage.
Checked expiration dates on ingredients prior to usage in production process.

Walmart

Abilene, TX

10.2022 - 07.2024

Ensured health code requirements were followed at all times during production process.
Resolved customer complaints regarding product quality or service issues quickly and professionally.
Maintained a clean and organized workspace throughout the day.
Communicated effectively with team members to resolve operational issues promptly.
Organized and delegated tasks to ensure efficient production of baked goods.
Assisted with the preparation of large orders for special events or holidays.
Assisted with troubleshooting any technical issues related to baking equipment or processes.
Monitored the quality of products, ensuring they met established standards.
Conducted regular performance reviews with each employee to identify areas for improvement.
Provided guidance and support to team members when handling difficult customers.
Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
Minimized cross-contamination and infection risks by consistently following safe food handling procedures.

Walmart

Abilene, TX

10.2018 - 10.2022

Assisted customers by providing product recommendations and answering inquiries.
Stocked shelves and displays with fresh products throughout the shift.
Collaborated with team members to meet production schedules effectively.
Monitored inventory levels and communicated needs to management promptly.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Followed all safety protocols when operating kitchen machinery.
Rotated stock regularly so that older items were sold first.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Provided excellent customer service to foster satisfaction and loyalty.
Maintained cleanliness of work areas throughout shift.
Listened to guests to understand needs and help each person select optimal products and services.
Ensured compliance with health regulations related to food handling and storage.
Trained new employees in proper bakery procedures and techniques.
Checked expiration dates on ingredients prior to usage in production process.
Provided excellent customer service by answering questions about products or taking orders from customers.

Walmart

Lake Jackson, TX

09.2010 - 10.2018

Decorated cakes using various techniques and tools to create visually appealing designs.
Collaborated with team members to maintain a clean and organized workspace.
Assisted customers in selecting custom cake designs for special occasions.
Trained new staff on cake decorating techniques and best practices.
Maintained compliance with food safety regulations during preparation and decoration.
Resolved customer inquiries and concerns regarding cake orders efficiently.
Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
Answered phone calls, put in orders and handled customer disputes or complaints.
Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
Decorated cakes for special occasions, showers, birthdays and christenings.
Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.