Martha Rush
Canton
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Jcpennys. Proven ability to enhance customer satisfaction through effective communication and assistance. Skilled in maintaining organized environments and optimizing workflows, ensuring high-quality service delivery while fostering positive client relationships.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2023
2023
years of professional experience
Work History
Cashier
Jcpennys
- Processed customer transactions efficiently through point of sale systems.
- Assisted customers in locating products and provided product information.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure seamless store operations.
Assembly Line Worker
Ford Motor Co
- Assisted in assembling components accurately to ensure high-quality production standards.
- Executed material handling tasks efficiently, optimizing workflow and minimizing delays.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Checked inventory levels regularly to prevent shortages and ensure seamless operations.
Call Center Representative
Dell
02.2020 - 02.2023
- Provided prompt assistance to customers, addressing inquiries and resolving issues effectively.
- Utilized strong communication skills to foster positive interactions with diverse clientele.
- Maintained accurate records of customer interactions and transactions in the database.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
Caregiver
Abraham
05.2018 - 02.2019
- Provided compassionate personal care assistance to improve clients' quality of life.
- Arranged client transportation for medical appointments.
- Managed medication schedules to ensure timely and accurate administration.
- Supported clients in daily living tasks, fostering independence and self-sufficiency.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Education
High School Diploma - General Studies
Kettering
Detroit, MI06.1978
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Call Center Representative
Dell
02.2020 - 02.2023
Caregiver
Abraham
05.2018 - 02.2019
Cashier
Jcpennys
Assembly Line Worker
Ford Motor Co
High School Diploma - General Studies
Kettering