Martha Salais
Grover Beach,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
35
35
years of professional experience
Work History
Laborer
Local Labor 220
Nipomo, CA
03.2006 - Current
- Maintained organized and clean work areas at all times on job sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Skilled at working independently and collaboratively in team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Observed site safety rules to maximize protections for team members and equipment.
- Used variety of hand and power tools to complete tasks.
Laborer Operator
Siemens Generation Services
Diablo Canyon 7 Miles NW Of Avila Beach, CA 93424
09.2023 - 11.2023
- Increased overall project safety by diligently adhering to established guidelines and promptly addressing potential hazards.
- Helped with erecting scaffolding and ladders.
- Operated range of heavy equipment on regular basis with advanced skill.
- Safeguarded company assets with strict adherence to security protocols while operating heavy machinery or handling sensitive materials.
- Assisted team in setting up and dismantling equipment and tools to use for construction.
- Reduced equipment downtime by performing regular maintenance and troubleshooting issues as they arose.
- Implemented innovative solutions for complex problems encountered on job site, streamlining processes for increased productivity.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with strong work ethic.
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with strong sense of personal responsibility.
Laborer
Williams Plant Services
Richland, WA
04.2023 - 09.2023
- Organized materials, tools, and equipment to supply team members.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Promoted positive work environment by demonstrating strong teamwork and communication skills.
- Cleaned and maintained tools, equipment and worksites.
- Understood and followed verbal and written instructions to complete work correctly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Maintained organized and clean work areas at all times on job sites.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in team environment.
- Gained extensive knowledge in data entry, analysis and reporting.
Sales Associate
Robinsons-May
Santa Maria, CA
12.2005 - 04.2006
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Used in-store system to locate inventory and place special orders for customers.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend, and holiday shifts.
Account Technician
Abba Employment Services
Santa Maria, CA
03.2005 - 12.2005
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Prepared detailed financial reports for senior management, enabling informed decision making and strategy development.
- Ensured compliance with federal and state tax regulations by accurately completing required filings on time each year.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Posted payments to accounts and maintained records.
- Streamlined account management processes by implementing new software and organizational systems.
Account Technician
People's Self-Help Housing
San Luis Obispo, CA
01.2001 - 12.2004
- Managed accounts payable functions including invoice entry, check processing, and distributing payments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Responsible for handling accounts payable for over 20 properties.
- Ensured compliance with federal and state tax regulations by accurately completing required filings on time each year.
- Communicated effectively with staff members of operations, finance and clinical departments.
Customer Service Specialist
AmeriGas Propane
Santa Maria, CA
06.1990 - 01.2001
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Responded to customer requests for products, services, and company information.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Sought ways to improve processes and services provided.
- Met customer call guidelines for service levels, handle time and productivity.
- Provided comprehensive support during periods of high call volume by adjusting schedules to accommodate increased needs efficiently.
- Managed high call volume while maintaining courteous and professional demeanor.
- Responsible for proper handling of over 950 accounts.
- Educated customers about billing, payment processing and support policies and procedures.
Office Manager
Dr. Soon Kwon, DDS
Santa Maria, CA
06.1989 - 06.1990
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Ensured compliance with all applicable regulations governing dental practices at local, state, and federal levels.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Established team priorities, maintained schedules and monitored performance.
- Organized and detail-oriented with strong work ethic.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
No Degree - Business Administration
Allan Hancock College
Santa Maria, CANo Degree - Power And Instrumentation
Cuesta College
San Luis Obispo, CA02.2014
Skills
- Claims Processing
- Real estate accounting
- Purchase Order Management
- Project Accounting
- Data Entry Software
- Grant Accounting
- Application Review
- Paperwork Processing
- Information Verification
- Data Entry
- Great mathematical skills
- Invoice Processing
- Account Management
- Oil and Gas Accounting
- Customer Service
- Recordkeeping Organization
- Organizing and Prioritizing Work
- Excellent administrative abilities
- Lease Accounting
- Bank Reconciliation
- Appointment Scheduling
Languages
Spanish
Professional Working
Timeline
Laborer Operator
Siemens Generation Services
09.2023 - 11.2023
Laborer
Williams Plant Services
04.2023 - 09.2023
Laborer
Local Labor 220
03.2006 - Current
Sales Associate
Robinsons-May
12.2005 - 04.2006
Account Technician
Abba Employment Services
03.2005 - 12.2005
Account Technician
People's Self-Help Housing
01.2001 - 12.2004
Customer Service Specialist
AmeriGas Propane
06.1990 - 01.2001
Office Manager
Dr. Soon Kwon, DDS
06.1989 - 06.1990
No Degree - Business Administration
Allan Hancock College
No Degree - Power And Instrumentation
Cuesta College