Martha Salazar
Santa Fe,NM
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Neuro-Acupuncture Center
03.2016 - 12.2025
- Coordinated office operations and streamlined administrative processes to enhance overall efficiency.
- Managed scheduling, appointments, and patient communications to improve service delivery and client satisfaction.
- Implemented inventory management systems for office supplies, ensuring optimal stock levels at all times.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Performed payment collections.
- Submit electronic medical claims in accordance with Medical Billing Procedures and Coding.
Claims Specialist
State of NM
03.2015 - 08.2016
- Evaluated and processed claims to ensure compliance with state regulations and policies.
- Maintained claim payment status utilizing various medical insurance portals and clearinghouses.
Education
High School Diploma -
Santa Fe High/Vocational Technical Institute
Santa Fe, NM05-1983
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Customer relations
- Data entry
- Clear oral/written communication
Certification
Certificate in Exceptional Customer Service: Fred Pryor Seminar's, Albuquerque, NM.
Certificate of Achievement, HIPPA; NM Department of Health, Santa Fe, NM.
Certificate of Achievement, Civil Rights, NM Department of Health.
Timeline
Office Manager
Neuro-Acupuncture Center
03.2016 - 12.2025
Claims Specialist
State of NM
03.2015 - 08.2016
High School Diploma -
Santa Fe High/Vocational Technical Institute