Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Hi, I’m
Martha Serratore
Lake Worth,FL
Summary
Overview
7
years of professional experience
Work History
Ralph Pagano
Housekeeper
01.2017 - Current
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Kimberly Colhback
Private Nanny
04.2021 - 06.2023
Job overview
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
- Organized different types of activities to enhance physical and intellectual development.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Taught children everyday skills and language.
- Assisted with light housekeeping duties as well as running errands.
- Monitored children's play activities to verify safety.
Clare Gerard
Housekeeper
02.2019 - 04.2021
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Operated electronic backpack vacuums and floor sweepers.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Polished fixtures to achieve professional shine and appearance.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Clare Gerard
Private Nanny
02.2019 - 04.2021
Job overview
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Assisted children with homework assignments and special projects across different subjects.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Planned special outings or themed days around children's interests or areas of study in their school curriculum.
- Taught children everyday skills and language.
- Taught children basic life skills, manners and personal hygiene.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
- Helped children complete homework assignments and school projects.
- Identified warning signs of emotional and developmental problems in children.
- Regularly traveled with family to help with vacation activities and childcare.
Education
Superior Arts Academy Medellin -Colombia
06.1983
University Overview
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen Cleaning
- Residential Cleaning
- Dusting furniture
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Folding clean laundry
- Window Cleaning
- Physically strong
- Waste disposal
- Restroom detailing
- Fluent in Language
- Carpet cleaning
- Childcare support
- Supply Inventory Management
- Ironing and folding
- Floor scrubber machines
- Resident support
- Pet care assistance
- Deep Cleaning Protocols
- Kitchen Cleaning and Dishwashing
- Supply Stocking
- Work Planning and Organization
- Floor Cleaning, Polishing, and Waxing
- Repair Service Coordination
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Private Nanny
Kimberly Colhback
04.2021 - 06.2023
Housekeeper
Clare Gerard
02.2019 - 04.2021
Private Nanny
Clare Gerard
02.2019 - 04.2021
Housekeeper
Ralph Pagano
01.2017 - Current
Superior Arts Academy