Martha Smith
Plano
Summary
Dynamic security professional with extensive experience at Professional Security Consultants, adept in crisis management and incident response. Proven track record in enhancing safety protocols and reducing theft incidents through effective surveillance and personnel training. Strong communicator and team leader, committed to fostering a secure environment while ensuring compliance with safety regulations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Security Director
Professional Security Consultants
10.2002 - Current
- Assisted in implementing security protocols to enhance workplace safety.
- Supported daily operations by monitoring facility access and ensuring compliance with policies.
- Coordinated routine safety inspections and documented findings for review.
- Participated in training sessions on emergency response procedures and safety equipment usage.
- Contributed to the development of incident reports, detailing security breaches and resolutions.
- Engaged with staff to promote awareness of security measures and best practices.
- Aided in the preparation of security audits, gathering necessary documentation and data.
- Collaborated with team members to improve communication regarding safety concerns and responses.
- Monitored key control access system to prevent unauthorized entry to building.
- Administered and maintained employee ID badge system to increase site security and track and manage employees and assets.
- Conducted facility tours to showcase safety and security measures.
- Maintained detailed records of all incident reports, enabling accurate tracking of trends over time for effective decision-making processes.
- Investigated, prepared and submitted incident reports using [Software].
- Implemented innovative technology solutions to improve efficiency within the security department''s day-to-day operations.
- Coordinated large-scale event security operations to ensure safety without disrupting event activities or attendees'' experience.
- Reduced incidents of theft and vandalism through proactive monitoring and surveillance techniques.
- Oversaw parking surveillance to support designated parking areas and minimize suspicious activity.
- Evaluated employee performance, providing constructive feedback to support professional growth within the department.
- Assisted in budget management tasks such as forecasting expenses related to equipment upgrades or staffing requirements.
- Conducted education, training and professional development programs to increase security personnel efficiency.
- Supplied security coverage by managing staff schedules to meet operational needs of facility.
- Facilitated regular staff meetings to discuss emerging threats or concerns while promoting an open dialogue among team members.
- Conducted regular audits of security systems, identifying opportunities for improvement and implementing necessary upgrades.
- Streamlined emergency response protocols, resulting in faster reaction times and increased staff preparedness.
- Collaborated with local law enforcement, fostering strong relationships for seamless cooperation during emergencies.
- Managed a team of security personnel, ensuring consistent adherence to policies and procedures.
- Developed contingency plans to formulate response and procedures for emergency situations.
- Designed contingency plans for various crisis events, minimizing potential damages associated with unforeseen circumstances.
- Established clear communication channels between security personnel and other departments, improving cross-functional collaboration.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Responded swiftly to security incidents and effectively resolved security issues.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Supervised team of 10 to 15 security personnel during shift.
- Kept team compliant with security protocols and appearance standards.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
Security Supervisor 1st Shift
Allied Universal Security Services
10.2002 - Current
- Supervised security personnel to ensure compliance with safety protocols and operational procedures.
- Conducted regular inspections of facilities to identify vulnerabilities and enhance security measures.
- Developed training programs for new hires, improving team performance and knowledge retention.
- Collaborated with law enforcement agencies during incidents, ensuring effective communication and response strategies.
Senior Security Officer
IPC Security
10.2002 - Current
- Supervised security operations to ensure safety and compliance with regulations.
- Developed and implemented security protocols to enhance operational efficiency.
- Trained junior officers in emergency response procedures and conflict resolution.
- Conducted risk assessments to identify vulnerabilities and recommend improvements.
Education
No Degree - Architectural Drafting
Richland College
Dallas, Texas, TXSkills
- CCTV monitoring
- Patrol operations
- Incident investigation
- Event security
- Physical security
- Access control
- Personnel management
- Alarm systems
- Crime prevention
- Security management
- Security audits
- Asset protection
- Information security
- Surveillance systems
- Security training
- Emergency planning
- Crisis management
- Incident response
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Daily incident reporting
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Security procedure implementation
- CCTV surveillance
- Decision-making
- Safety and security regulations
- CCTV experience
- Relationship building
- Incident reports
- Microsoft office
- Security reporting
- Safety and security procedures
- Staff leadership
- Active shooter training
- Crowd control
- Conflict resolution
- Emergency training
- Incident reporting
- Schedule management
- Security officer development
- Loss prevention expertise
- Access systems and patrol
- Interviews and interrogations
- Emergency response
Certification
- Texas Guard Card License - 05.26.2025
Timeline
Assistant Security Director
Professional Security Consultants
10.2002 - Current
Security Supervisor 1st Shift
Allied Universal Security Services
10.2002 - Current
Senior Security Officer
IPC Security
10.2002 - Current
No Degree - Architectural Drafting
Richland College