Martha Solano
Miami
Summary
Compassionate Certified Nursing Assistant with over six years of experience in personal care and patient support. Skilled in monitoring vital signs and providing emotional support to enhance patient care in fast-paced environments. Effective in conflict resolution and communication, ensuring tailored solutions and a supportive atmosphere for residents. Resourceful Customer Service Representative Assistant recognized for high productivity and exceptional service delivery.
Overview
23
23
years of professional experience
Work History
Certified Nursing Assistant
Little Havana Activities & Nutrition Center
Miami
01.2018 - 12.2024
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and promptly reported changes to nursing staff to ensure timely interventions.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported therapeutic activities to enhance resident engagement and social interaction.
- Documented care provided in resident charts accurately and timely.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Educated residents on nutrition, health, and wellness practices during meal times.
- Provided emotional support to residents, enhancing their comfort and well-being.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with ambulation, ensuring safety through proper use of equipment.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
Accounting Assistant
Wyndham Garden Hotel
Miami
01.2009 - 07.2012
- Processed invoices and expense reports for timely vendor payments.
- Maintained accurate financial records using accounting software.
- Assisted in preparing monthly financial statements and reports.
- Managed payroll duties, ensuring accurate and compliant processing of employee compensation.
- Communicated with vendors to clarify billing inquiries and issues.
- Organized documentation and provided necessary information to support audit processes.
- Coordinated with team members to streamline accounting processes, enhancing overall team efficiency.
- Reconciled bank statements and resolved discrepancies efficiently.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Housekeeping Room Attendant
Brickell Park Condominium
Miami
07.2001 - 07.2004
- Cleaned and sanitized guest rooms, ensuring high standards of hygiene and comfort.
- Replenished room supplies, including toiletries, towels, and cleaning products.
- Trained new staff on cleaning protocols, fostering adherence to hygiene standards and efficiency.
- Oversaw laundry operations, ensuring timely processing of linens and towels for guest use.
- Coordinated with staff to streamline workflow and enhance guest satisfaction across property.
Education
Certified Nursing Assistant - Nursing Education
Florida Vocational Institute
Miami, FL06-2013
High School Diploma -
Sierra Maestra
Ciudad De La Habana, Cuba 05-2001
Skills
- Patient care assistance
- Patient advocacy
- Conflict resolution
- Dispute resolution
- De-escalation techniques
- Active listening
- Follow-up skills
- Attention to detail
- Customer service
- Data entry
- Microsoft Excel
- Time management
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Certified Nursing Assistant
Little Havana Activities & Nutrition Center
01.2018 - 12.2024
Accounting Assistant
Wyndham Garden Hotel
01.2009 - 07.2012
Housekeeping Room Attendant
Brickell Park Condominium
07.2001 - 07.2004
Certified Nursing Assistant - Nursing Education
Florida Vocational Institute
High School Diploma -
Sierra Maestra