Martha Soto
The Arc of San Diego
San Diego
2
Languages
15
years of professional experience
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Work History
Direct Support Professional (Dsp I D)
8 Years 5 Months- Supporting clients in learning life, social, and personal care skills
- Assisting with daily needs, including feeding, toileting, and mobility Ensured timely administration of medication to support client’s health needs.
- Transported clients from home and day program, ensuring timely and safe arrivals.
- Evaluated complex problem and determined appropriate actions.
- Leading engaging group and individual activities
- Documenting progress and ensuring accurate case records
- Plan, Organize, and Manage Work Well: Make plans for your group’s learning each week and month. Make sure necessary supplies needed for activities are available and ready. Handle schedules and activities efficiently with clients.
- Keep Teaching All Day: Help clients learn new things. Provide ongoing instructions to help clients develop life, social, personal, and vocational skills, including communication, self-care, and workplace behaviors. Continuously engage clients throughout the program day to reinforce learning and support their progress in daily activities and job-related tasks, as outlined in their Individual Support Plans (ISP).
- Ensure Safety and Welfare: Maintain a clean, organized, and safe work environment at all times, following procedures to report any incidents, hazards, accidents, or unsafe conditions to your immediate supervisor
- Smart Decision-Making: Ability to handle problems with many parts in different situations, knowing when to escalate issues as needed.
- Multitasking and Attention to Detail: Skill in managing multiple tasks at once while maintaining a keen eye for detail.
Line 1 and 2 cook
1 Year 3 Months- Ensure freshness of food and ingredient by checking for quality, keeping track of old and new items, and rotating stocks
- Turn or stir food to ensure even cooking
- Season and cook food according to recipes or personal judgment and experience
- Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment
- Ensure food is store and cooked at correct temperature by regulating temperature of ovens, steamers and grills
- Inspect and clean foods preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food handling practices
- Portion, arrange, garnish food, and serve food to waiters or patrons
- Coordinate and supervise work of kitchen staff
Shift Leader
5 Years 4 Months- Supervised team members and provided on the job training to enhance skills and performance
- Receive payment by cash, credit cards, automatic debits, Food Stamps
- Issues receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering/ leaving establishment
- Answer customers' questions, and provide information on procedures or policies
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stock shelves, and mark prices on shelves and items
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Calculate total payments received during a time period, and reconcile this with total sales
- Sort, count, and wrap currency and coins
- Keep periodic balance sheets of amounts and numbers of transaction
- Compute and record totals of transactions
- Issue trading stamps, and redeem food stamps and coupons
- Maintain sanitation, health, and safety standards in work areas
- Verify that prepared food meets requirements for quality and quantity
- Serve order to customers at windows, counters, or tables
- Count money and make bank deposits
Clerical
4 Months- Answer telephones, direct calls, and take messages
- Maintain and update filing, inventory, mailing, and database system, either manually or using a computer
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
- Deliver messages and run errands
- Operate office machines, such as photocopies and scanners
- Operate telephone switchboard to answer, screen, or forwards calls, providing information, or scheduling appointments for the mentors/ tutors
- Greet students entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destination
- File and maintain records
Education
High diploma
- T.A. - Art, Physical Education, Special Aid class
- Created club for senior expedition "Smile Train"
- Raised funds
- Sells for school events
- Helped kids with cleft lips, paid surgery
No Degree
Skills
Support planning
Medication administration
Safety compliance
Progress documentation
Engagement strategies
Behavior management
Advocacy support
Communication skills
Customer Service
Team collaboration
Conflict resolution
Team leadership
Adaptability and flexibility
Attention to detail
First aid and CPR
Administrative support
Office software
Resource management
Report writing
Costumer Service
Clerical
Inventory reports
Time Management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Direct Support Professional (Dsp I D)
The Arc of San Diego
02.2018 - CurrentRead More
Line 1 and 2 cook
RUBIOS
09.2017 - 12.2018Read More
Shift Leader
Restaurant Del Sur (Carl's Jr)
04.2012 - 08.2017Read More
Clerical
Southwestern College
09.2011 - 01.2012Read More
Clairemont High School
High diploma
Read More
Southwestern College
No Degree
Read More