MARTHA Thompson

• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
• Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
• Led decision-making and implementation of HR policies, procedures, programs and functions.

● Coordinated contract timelines and critical dates as appropriate
according to the contract
● Managed distribution of payments related to the closing and
execution of the contract including disbursements required post
closing
● Reviewed contracts and title commitments to determine required
releases, terminations or affidavits required
● Assisted in providing information regarding zoning for properties
for commercial development
● Recorded documents related to the transfer of properties including
residential, commercial and farm and ranch
● Maintained communication with all parties related to a real estate
transaction
● Followed-up on status of releases, policies, and return of recorded
documents
● Followed industry standard escrow procedures and maintained
awareness of regulations governing escrow process
● Examined purchase and sale agreement for potential items of
concern and addressed immediately

• Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
• Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
• Returned executed loan packages to lender for review and approval in accordance with lender instructions.
• Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
• Followed-up on status of releases, policies, and return of recorded documents.
• Forwarded title clearing documentation to title officer for approval.
• Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
• Examined purchase and sale agreement for potential items of concern and addressed immediately.
• Checked signatures and legal descriptions for accuracy and integrity.
• Opened incoming orders and set up escrow files

• Coordinating with clients and coworkers for a smooth closing transaction
• Maintaining strong communication skills with all parties involved while paying close attention to all details and any concerns expressed
• Proficient in computer and data management in order to assist clients and coworkers in the most effective way.

• Managing the overall closing process while maintaining professional relationship with customers
• Provide status of the transaction throughout the closing process to the appropriate customers
• Review contract, title commitment, and lender instructions in order to prepare settlement statements and the necessary real estate documents for closing
• Provide a professional closing experience to include: obtaining appropriate signatures, handling of good funds, and meeting all title and lender requirements.

• Responsible for reviewing title searches, preparing final paperwork, witnessing document signings as well as ensuring that the transaction is executed properly and legally
• Created training manuals targeted at developing efficient and effective office procedures
• Worked closely with Austin Habitat for Humanity to close their Austin area clients.

• Responsible for reviewing title searches, preparing final paperwork, witnessing the document signings as well as ensuring that the transaction is executed properly and legally.
• Created training manuals targeted at developing efficient and effective office procedures.