Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martha T. Martinez

Tucson,AZ

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

22
22
years of professional experience

Work History

Office Manager

Hamilton Prosthetics
01.2002 - 08.2010
  • Check in patients. Verify insurance. HR duties include paying bills using quick books. Greeting patients. Setting up appointments.
  • 10 years
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Store Manager

CVS
08.2012 - 04.2024
  • Responsible for running an efficient store. Scheduling staff appropriately. Unloading delivery trucks and separating totes. Setting planograms, Making the schedules. Hiring staff. Daily duties that included getting projects done on time and making sure staff were always informed on any changes. Counting safe and money handling. Inventory
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

AA - Business

Mesa Community College
01.2002

Skills

  • Management skills include running a store, making schedules, unloading trucks, merchandising, setting planograms, providing customer service and solving any issues that arise Keeping our customer service scores up as well as sales Communicating with the district leader Staying on budget for scheduling and inventory Communicate well verbally and in writing to support and lead your team Perform customer care duties to provide high levels of service Execute merchandising strategies to support sales growth Manage the store inventory assets to maintain profitability Preparing and completing Inventory yearly
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Languages

Spanish
Limited Working

Timeline

Store Manager

CVS
08.2012 - 04.2024

Office Manager

Hamilton Prosthetics
01.2002 - 08.2010

AA - Business

Mesa Community College

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