Cashier
Michael Kors
Orlando, FL
11.2024 - Current
- Answered phone calls to assist customers with questions and orders.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Assisted with customer requests and answered questions to improve satisfaction.
- Ensured that all safety procedures were followed correctly during cash handling operations.
- Greeted customers in a friendly and professional manner.
- Performed daily opening and closing duties such as counting money in the register drawer or preparing deposits for the bank.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Balanced register drawers at the end of each shift.
- Adhered to social distancing protocols and wore mask or face shield.
- Restocked shelves after completing transactions with customers.
- Provided excellent customer service while ringing up purchases quickly and accurately.
- Swept and mopped front end during shifts to maintain professional appearance.
- Inspected returned items for damage before returning them to stock or issuing refunds.
- Assisted with stocking shelves with new inventory from back room storage areas.
- Cleaned and maintained the checkout area to ensure neatness and organization.
- Maintained a clean work environment by wiping down counters and surfaces regularly.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Handled merchandising and restocking needs for multiple checkout lanes.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Promoted store cleanliness by keeping track of trash can levels and emptying when full.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Welcomed customers, offering assistance to help find store items.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customer inquiries regarding products, promotions, and pricing.
- Verified prices of items using price look-up codes and scanners.
- Processed payments including credit cards, checks, gift cards, coupons.
- Resolved customer complaints regarding sales and service.
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized barcode scanners to process sales more efficiently.
- Interacted politely with customers to promote quality service during checkout.
- Returned carts and baskets to entryways to keep store spaces and aisles neat.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted and balanced cashier drawers.
- Assisted cashiers with transactions, restocking shelves, and bagging items.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Organized stockroom merchandise according to size and type.
- Ensured compliance with safety regulations throughout the store environment.
- Followed company policies on returns, exchanges, refunds when assisting customers.
- Maintained financial records by counting cash and recording tips at end of shift.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Built and maintained productive relationships with employees.
- Recorded accurate information on purchase receipts for tracking purposes.
- Operated POS systems efficiently by entering data accurately into registers.
- Answered customers' questions and provided information on store procedures or policies.
- Collaborated with team members to meet sales targets and improve customer satisfaction.
