Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Martha Townsend

Oak Island,NC

Summary

Compassionate Activity Director with background in maintaining organization while planning and coordinating activities. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills. Empathetic Activity Director committed to planning activities that encourage residents' socialization. Expertise in drafting budgets and choosing products from the best-quoted prices. Organized and efficient to plan and coordinate monthly calendars. Thoughtful Activity Director with skills in applying judgment and maintaining confidentiality of information. Superb planning, scheduling, and coordination skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

12
12
years of professional experience

Work History

Board Certified Activity Director

Davis Health & Wellness @ Cambridge Villiage
Wilmington, NC
06.2023 - 02.2024
  • Created monthly activity calendars with a variety of recreational options.
  • Organized events such as holiday parties, bingo nights, and movie screenings.
  • Assisted residents with physical activities such as walks and exercise classes.
  • Planned and published calendar of events for facility.
  • Designed and led activities in crafts, music and sports.
  • Implemented activities to provide amusement and socialization for residents.
  • Maintained accurate records of participant attendance and progress notes.
  • Encouraged socialization among residents by organizing group games or outings.
  • Instructed residents in recreational activities to meet specific psychological and physical needs.
  • Worked closely with families to ensure that their loved ones were receiving appropriate care.
  • Coordinated calendars, shifts and activity schedules with staff.
  • Provided one-on-one support to those who required additional assistance.
  • Consulted with staff and other professionals to discuss activities.
  • Interacted with patients and families by addressing questions and concerns.
  • Coordinated transportation services for offsite activities when needed.
  • Developed and implemented engaging activities for seniors in long-term care facilities.
  • Adapted existing activities or developed new ones to meet the changing needs of participants.
  • Maintained records of activities and analyzed feedback from participants.
  • Developed individualized plans for each resident based on their interests and abilities.
  • Handled budgetary concerns, keeping activities affordable.
  • Supervised volunteers and provided guidance when necessary.
  • Ensured compliance with all state regulations regarding safety protocols and infection control measures.
  • Monitored the progress of participants in order to assess program effectiveness.
  • Performed regular maintenance checks on equipment used during activities.
  • Facilitated group discussions on topics such as current events, health issues, and hobbies.
  • Conducted assessments of residents' cognitive functioning levels prior to enrollment in programs.
  • Collaborated with other departments to coordinate interdisciplinary programming.
  • Trained and managed assistants and delegated tasks for staff members.
  • Designed programs to encourage entertainment, relaxation, socialization and fulfillment for Davis Health & Wellness

Case Manager

Davis Health & Wellness @ Cambridge Villiage
Wilmington, NC
06.2022 - 02.2024
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Monitored client progress through regular follow-up contacts.
  • Provide safe discharge for patient's to return home.
  • Order needed medical equipment upon discharge.
  • Make follow up appointments with specialists and primary care physicians.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Maintained up-to-date case records with case activity status.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Developed individualized care plans with input from clients and their families.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Provided referrals to appropriate health care providers or other community resources.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Provided crisis intervention support for clients in emergency situations.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Assisted individuals with eligibility for available benefits.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.

MDS Data Entry Clerk

The Davis Community
Wilmington, NC
03.2012 - 06.2022
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Updated existing records with new or revised information as needed.
  • Gather state required medical information for MDS assessments.
  • Provide completed MDS for company reimbursement.

Education

Activity Professional Board Certified

Activity Professionals National Credentialing Cent
Colorado
10-2023

Some College (No Degree) - Certified Nursing Assistant

Stanly Community College
Albemarle, NC

Skills

  • Patient Evaluations
  • Activity Organization
  • Treatment Coordination
  • Volunteer Recruitment
  • Program Development
  • Event Planning Background
  • Organizational Skills
  • Team Management
  • Excellent Organizational Abilities
  • Small Group Leadership
  • Analytical Thinking
  • Problem-Solving Aptitude
  • Active Listening
  • Time Management Abilities
  • Goal Setting
  • Multitasking
  • Coaching and Mentoring
  • Adaptability and Flexibility
  • Attention to Detail
  • Analytical Skills
  • Reliability
  • Team Collaboration
  • Relationship Building
  • Excellent Communication
  • Team Leadership
  • Decision-Making
  • Professionalism
  • Effective Communication
  • Team Building
  • Interpersonal Skills
  • Interpersonal Communication
  • Task Prioritization
  • Problem-Solving Abilities
  • Professional Demeanor
  • Written Communication
  • Adaptability
  • Problem-Solving
  • Continuous Improvement
  • Self Motivation
  • Time Management

Affiliations

  • I enjoy cooking, reading, gardening, needle work, and painting,

Timeline

Board Certified Activity Director

Davis Health & Wellness @ Cambridge Villiage
06.2023 - 02.2024

Case Manager

Davis Health & Wellness @ Cambridge Villiage
06.2022 - 02.2024

MDS Data Entry Clerk

The Davis Community
03.2012 - 06.2022

Activity Professional Board Certified

Activity Professionals National Credentialing Cent

Some College (No Degree) - Certified Nursing Assistant

Stanly Community College
Martha Townsend