Martha White
Houston,TX
Summary
Logistics and operations professional with a strong background in managing inspections and compliance documentation for disaster recovery programs. Skilled in coordinating with various stakeholders and ensuring accuracy in grant applications, significantly improving operational efficiency and compliance adherence.
Overview
3
3
years of professional experience
Work History
Site Inspector Specialist- Reservist
Federal Emergency Management Agency (FEMA)
01.2024 - Current
- Conducted 10-15 comprehensive inspections weekly for residential and commercial properties post federally declared disasters, ensuring thorough assessment of damage and compliance.
- Prepared compliant inspection reports in Grants Manager, incorporating narratives, photographs, and structural assessments that directly supported eligibility determinations. Interpret federal disaster assistance policies and provide guidance to 200+ applicants, ensuring understanding of program requirements and recovery processes.
- Collaborated with federal, state, and local government partners to coordinate disaster recovery operations, ensuring accurate documentation for grant funding and compliance. Ensure accurate documentation supporting grant funding decisions and compliance with federal regulations. Support program integrity by identifying discrepancies, mitigating risk, and ensuring adherence to FEMA guidelines.
Subject Matter Expert (Grant Programs & Compliance)
Adecco Group (Workforce Solutions - TXC3)
- Served as subject matter expert for childcare and workforce grant programs, guiding policy interpretation, compliance, and eligibility requirements to ensure program integrity.
- Reviewed and evaluated 100+ grant applications, improving processing accuracy by 25% and reducing compliance errors.
- Resolved complex eligibility and compliance issues, including escalated cases, ensuring timely and accurate resolution to maintain program standards.
- Delivered training and technical assistance to staff, increasing adherence to federal and state program regulations.
- Collaborated with program leadership and finance teams to optimize allocation and use of grant funding, supporting program effectiveness.
Disaster Intake Specialist
BakerRipley
- Managed intake and eligibility assessments for 50+ clients weekly, facilitating access to disaster recovery and assistance programs.
- Evaluated applications and verified documentation, ensuring compliance with federal, state, and local program requirements to support program integrity.
- Maintained 100% accurate case files within program systems supporting audit readiness and reporting requirements.
- Provided direct support to low- and moderate-income individuals, improving access to housing and recovery resources.
- Streamlined intake processes, enhancing efficiency and reducing processing delays for clients seeking assistance.
Code Enforcement Officer
Topp Knotch (City of Houston Contract)
- Issued citations and enforced municipal codes, supporting community safety and regulatory compliance.
- Conducted field inspections, ensuring compliance with zoning, land use, housing, and safety regulations to promote community well-being.
- Maintained documentation to support enforcement actions and ensure accurate compliance reporting.
- Assisted with strategic planning initiatives to enhance community development and stabilize neighborhoods.
Community Service Supervisor
Silver Associates
- Led community engagement efforts, strengthening relationships with stakeholders and improving service delivery outcomes.
- Partnered with civic organizations, business owners, and community leaders to resolve environmental and infrastructure issues.
- Supervised team of 6 field inspectors, coordinating daily operations to enhance project execution.
- Streamlined project completion timelines through effective leadership and operational coordination.
Certified Housing Counselor (HUD-Compliant)
HAUL (Housing Assistance)
- Provided housing counseling services to 100+ clients, including budgeting, credit improvement, and homeownership readiness.
- Facilitated HUD-required workshops for first-time homebuyers in low- and moderate-income communities, enhancing their readiness for homeownership.
- Created individualized action plans that strengthened financial stability and led to successful housing outcomes for clients.
- Ensured compliance with HUD housing counseling standards, documentation requirements, and accurate record management.
- Collaborated with property managers, housing providers, and community partners to address housing-related issues, support occupancy goals, and ensure timely client services.
Operations Coach (Risk & Deposit Operations)
Capital One Bank
- Monitored transactions to mitigate fraud risk and ensure compliance with Bank Secrecy Act (BSA) and AML regulations, safeguarding organizational integrity.
- Supported operational risk management and compliance initiatives across functional areas, reinforcing adherence to regulatory standards.
- Led teams of 20+ employees in high-volume banking operations, ensuring regulatory compliance and performance goals.
- Conducted training and performance evaluations, streamlining workflow improvements to enhance team productivity.
Education
Associate of Applied Science - Real Estate - Property Management
Houston Community College
Houston, Texas, USASkills
Field Inspection Techniques
- Damage Assessment
- Disaster Recovery Support
- Federal Grants Management
- Regulatory Compliance
- Policy Interpretation
- Reporting & Documentation
- Housing & Community Development
Certifications And Systems
- FEMA Disaster Inspection Certification
- HUD Housing Counseling Certification
- Grants Manager
- Case Management Systems
- Microsoft Office Suite
- Financial Systems
Specialized Experience
- Leading high-priority, high-visibility, and complex projects involving multiple funding streams and regulatory requirements.
- Coordinating with federal, state, and local agencies, nonprofit organizations, and private-sector partners.
Timeline
Site Inspector Specialist- Reservist
Federal Emergency Management Agency (FEMA)
01.2024 - Current
Operations Coach (Risk & Deposit Operations)
Capital One Bank
Certified Housing Counselor (HUD-Compliant)
HAUL (Housing Assistance)
Community Service Supervisor
Silver Associates
Code Enforcement Officer
Topp Knotch (City of Houston Contract)
Disaster Intake Specialist
BakerRipley
Subject Matter Expert (Grant Programs & Compliance)
Adecco Group (Workforce Solutions - TXC3)
Associate of Applied Science - Real Estate - Property Management
Houston Community College