MarthaCecilia Hernandez-Lopez
Grover,USA
Summary
Results-oriented HR professional with over 30 years of expertise in employee relations, compensation, and organizational development. Demonstrated success in enhancing HR practices and cultivating positive workplace cultures through strategic planning and effective team development. Bilingual in English and Spanish, with a strong background in compliance and engagement initiatives that elevate workforce morale and retention. Skilled in leveraging HRIS technologies to align process improvements with organizational goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
HR Generalist
Catawba Two Kings Casino
Kings Mountain, NC
07.2021 - 03.2025
- Established and maintained effective, confidential working relationships with executive leadership, operations managers, and employees.
- Performed full-cycle recruitment, onboarding, employee maintenance, and offboarding of employees.
- Worked with leadership and team leads to create, revise, and maintain current and accurate job descriptions.
- Compared to HR policies and procedures, drafting templates for HR documents.
- Provided consultation in employee and/or labor relations that included effective, thorough, and objective investigation of complex employee relations issues or complaints.
- Provided guidance to management and employees on the interpretation and application of company policies, practices, and processes, adhering to the employee handbook.
- Performed effective formal and informal coaching and mentorship to various department managers and employees across the organization in an impactful, collaborative, and consultative manner.
- Recommended appropriate disciplinary action against employees who violate rules and regulations, and addressing employee grievances.
- Maintained physical and digital files for employees, their documents, benefits, and I-9 E-Verify compliance.
- Created and assisted with employee engagement plans/events, obtained necessary budget approval, and initiated activities.
- Created, updated, and applied all HR policies and company guidelines, and made sure they adhered to standards, laws, and gaming compliance initiated by authorities.
- Evaluated employee performance, and appraised their pay scale accordingly.
- Created a recruitment plan, created job posts for department heads based on their hiring needs and calendar, according to operational hiring projections.
- Generated official internal communication, documents such as offer letters, sign-on bonuses, and relocation reimbursements.
- Oversaw the processing and onboarding process of new hires.
- Reviewed employee feedback, and strategized HR programs to benefit workplace culture.
- Maintained HR records, database, and compliance reporting, and generated monthly, quarterly, and annual reports.
Safety/HR Coordinator
Firestone Fibers and Textiles Co.
Kings Mountain, NC
06.2018 - 07.2021
- To ensure the development, implantation, and updating of federal, state, and local safety and health regulations/programs.
- Conducts daily safety walk-through inspections of all workplace facilities.
- Ensures that all training is provided for teammates.
- Ensures all logs of occupational injuries, worker compensation, LOAs, and light duty are maintained.
- Conduct accident and injury investigations, make suggestions, and address labor complaints.
- Maintain employee health documents and files.
Leasing Marketing Manager
Global Property Management Group, Inc.
Las Vegas, NV
06.2016 - 03.2018
- Researched rental rates by surveying local rental rates and profit goals.
- Created and implemented marketing plans to increase tenants with attractive advertising, obtaining referrals from current tenants and business partners, highlighting the advantages of location and services, and showing units.
- Responsibilities included resident relations, handling issues by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, completing repairs, planning renovations, and contracting with services.
- Maintained building systems by contracting for maintenance services, supervising repairs, collecting, and processing monthly rent.
- Securing property, establishing, and enforcing precautionary policies and procedures; responding to emergencies.
- Enforced occupancy policies and procedures by confronting violators.
- Prepared reports by collecting, analyzing, and summarizing data and trends.
Beverage Manager/HR Payroll Specialist
MGM Resorts International
Las Vegas, NV
10.1993 - 08.2015
- Worked in conjunction with the Director, overseeing the daily operation of 600 employees and 22 restaurants, lounges, and service bars.
- Responsibilities extended to Human Resources administration, compliance with union contracts, policies and procedures, recruiting, and interviewing.
- Worked closely with Employee Relations and business partners to resolve employee conflicts, implement progressive discipline, mediate due process meetings, and administer all aspects of the collective bargaining agreement.
- Spearheaded a complete revision of the employee handbook and HR policies to guarantee the company's adherence to all necessary employment laws and regulations.
- Ensured staff engagement, development, mentoring, training, counseling, and discipline meet regulations, policies, and procedures, with a comprehensive implementation training program for supervisory and personnel.
- Developed and implemented progressive disciplinary procedures to bring consistency to the disciplinary system throughout the department and venues.
- Maintained health code regulations standards in all areas.
- Managed applicant interviews and the hiring process.
- Conducted yearly employee performance reviews.
- Provided trend analysis with recommendations to senior management, and labor analysis for employee job and time allocations.
- Responsible for all employment functions: administrative, applicant services, and employee services.
- Maintained the Applicant Tracking System (AS400).
- Processed potential talent background, drug testing, position changes, transfers, and salary evaluations.
- Processed documentation, licensing, I-9, federal, state, and county requirements.
- Conducted applicant interviews and screening, processed data input of applicants' documentation, and created new hire packets.
- Conducted new hire property orientation and benefit presentations.
- Managed supervisory onboarding training, performance counseling, appraisals, maintained employee files, and job requisitions.
- Translated written documents and verbal interviews (Spanish).
- Tracked and maintained employees' (12,000) compliance records and organizational reports.
- Responded to employees' concerns, needs, and support in all Human Resources areas within the MGM Grand Hotel and Employment Center.
Education
BS - Business Administration and Human Resource Management
Capella University
Las Vegas, NV06.2017
High School Diploma -
John F Kennedy High School
Granada Hills, CA06.1984
Skills
- Leadership & Team Building
- Process Improvement
- Employment Law Regulatory Compliance
- Change Management
- Strategic Planning
- Recordkeeping
- Forecasting
- Scheduling
- Applicant Screening
- On-Boarding
- Employee Relations
- Coaching
- Counseling
- Progressive Discipline
- Internal Investigations
- HRIS
- Technology proficiencies
- Paycom
- Workday
- Kronos
- AS400
- FileNet
- Spotfire
- Microsoft Office
- Microsoft Excel
- Word
- Outlook
- Word Point
- Project Manager
- Access
- Yardi
- Worldpay
- Onesite
- Jamor
- Actio
- S2 NetBox Extreme
- Payroll completion
Certification
- MGM Employee of the Year
- Union Contracts Certified - Las Vegas
- MGM Employee of the Month
- Magna Cum Laude
Management Courses
- Active Listening
- American w/Disabilities Act
- Appraising Performance
- Avoiding Sexual Harassment
- Building Your Team
- Coaching
- Forecasting & Scheduling (MGM)
- Grand Benefits
- Grand Policy
- Safety
- Hiring the Best
- Human Relations Management
- New Hire Orientation
- On-Boarding Building New Talent
- Managing Conflict and Stress
- On Boarding Union Contract
- Union Contract Training I & 2
Languages
Spanish
Professional
Timeline
HR Generalist
Catawba Two Kings Casino
07.2021 - 03.2025
Safety/HR Coordinator
Firestone Fibers and Textiles Co.
06.2018 - 07.2021
Leasing Marketing Manager
Global Property Management Group, Inc.
06.2016 - 03.2018
Beverage Manager/HR Payroll Specialist
MGM Resorts International
10.1993 - 08.2015
BS - Business Administration and Human Resource Management
Capella University
High School Diploma -
John F Kennedy High School
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