Martha Elena Berber, LMFT 98767
Long Beach,CA
Summary
Seeking a role in a mental health setting leveraging 18 years of experience in community-based clinics. Dedicated to fostering community engagement and eager to expand skills in a supportive environment.
Overview
15
15
years of professional experience
Work History
Project Manager
Children’s Bureau
Long Beach , CA
05.2023 - Current
- Under minimal supervision, perform a substantial manamgent and administrative role for the mental health program and also act as an agency-wide resource in relation to designated program matters.
- Provide both administrative and clinical supervision of professional program staff, including other supervisory staff, ensure compliance with Productivity expectations, adherence to federal and state laws, documentation standards and clinical service delivery standards.
- Assist and inform Mental Health Director about leadership matters typically occurring in a region of service keeping corporate headquarters informed of all regional matters.
- Ensure access and appropriate utilization of services. Participate in case disposition.
- Review budgetary issues and ensures that all staff in affiliated programs are producing at or above expected levels.
- Resolve programmatic issues that impede program from meeting budgetary expectations.
- Provide continuous feedback to supervisors and staff members regarding actual productivity as compared to goal and develop strategies to meet programmatic and individual obligation. Ensure that each funding stream is maximized.
- Manage and monitor multi-location caseload distribution and retrenchment strategies.
- Represent agency in networking with local organizations. Collaborate with schools, DMH, DCFS and other agencies as needed.
- Ensure compliance with administrative policies and country/state laws and guidelines. Participate in audit preparation and chart review. Ensure that all chart documentation is presented and appropriate.
- Acts as team member on an agency-wide team that has critical program responsibility, such as the Administrative Review Team or Quality Improvement Committee.
- Carry out general office Management and supervision of support staff.
Wraparound Supervisor
Children’s Bureau
Long Beach , CA
07.2018 - 04.2023
- Under the general supervision of the Program Manager, supervised an intensive mental health program of 8 staff to include 2 therapist and 6 paraprofessionals with overall responsibility for meeting contractual required documentation, ensuring compliance with federal, state, county, and agency standards and guidelines.
- Provided clinical supervision to all staff assigned in program (Wraparound) to include caseload review, safety planning, risk assessment, treatment planning and training on behavioral interventions as well as parenting strategies.
- Provided general supervision to staff including recruitment, selection, training, performance evaluation, discipline ect.
- Maintained written and verbal contact with outside agencies (DCFS, Probation, Schools, DMH, other Mental Health Programs and as wells as outside the organization).
- Reviewed clinical documentation from staff which includes assessments (intake and annual), treatment plans, discharges, and progress notes ensuring that clinical documentation meets DMH and agency policies and guidelines.
- Followed the guidelines by Los Angeles County Department of Mental Health for LPS (Laterman-Petri-Short) Designation.
- Coordinated services with referral agencies and Intensive Program staff.
- Organized and supervise the provision of flexible funds and administrative activities.
- Coordinated and produce on call schedule for 24 hours accessibility.
- Represented Wraparound by serving on facility committees and participate in trainings and meetings with contracted agencies as indicated.
- Ensured timely client access to services such that clients are identified, assigned, evaluated and treated within agency time frame.
- Monitor and ensure service utilization is commiserate with the level of client need and medical necessity.
- Ensured high customer/consumer satisfaction by responding to client grievance and concerns regarding clinical treatment.
- Collaborate with program management on work flow with access to care, transfer of cases with other Depts to ensure the policies are implemented and followed in a timely manner.
- Audited Charts – reviewed client charts and documentation for appropriateness, thoroughness, timeliness, and adherence to regulatory standards.
- Reviewed & processed requests for Medical Records.
- Oversaw compliance with provision of individual and group clinical supervision to interns and staff.
- Completed and emailed monthly reports to Department of Mental Health (DMH).
- Established indicators and conducted audits for monitoring and evaluating services provided to clients for quality, effectiveness, appropriateness, continuous improvement, and satisfaction.
Quality Assurance Specialist
Harbor View Community Services Center
Long Beach, CA
01.2017 - 06.2018
- Maintained client records containing all items required by State and Federal Regulations, and Genesis policies
- Reviewed client charts and documentation for appropriateness, thoroughness, timeliness, and adherence to regulatory standards
- Coordinated chart audits and oversaw data outcomes collection and reporting
- Provided trainings to departments on documentation and quality of care
- Establish indicators and conduct audits for monitoring and evaluating services provided to clients for quality, effectiveness, appropriateness, continuous improvement, and satisfaction
- Coordinated resolution of complaints and grievances with appropriate staff and filed grievance documents with the State
- Completed change of provider document monthly and sent it to the person in charge with the Department of Mental Health (DMH)
- Provided new hires with documentation training (i.e., chart documents, intake/annual and discharge process) within a month of hire
- Educated staff about the quality improvement process when opportunities arose (group, individual presentations)
- Audited therapist’s charts when he/she left the agency or transferred to another department
- Conducted random chart audits for Outpatient, FSP and Wraparound departments
- Assisted in the preparation for Continuous Quality Assurance/ Quality Improvement weekly meetings with Clinical Supervisors and Departmental Managers
- Facilitated treatment team meetings for Outpatient, FSP and Wraparound clients
- Processed requests for medical records (SSI Dept., lawyers, parents, and clients)
- Coordinated with Director of Mental Health to ensure the facility adhered to Commission on Accreditation of Rehabilitation Facilities (CARF) standards and guidelines
- Worked closely with psychiatrists to ensure all guidelines are met (i.e., DMH, Medi-cal, DCFS, pharmacies and CARF) Assisted Director of Mental Health with enforcing CARF standards
- Assisted with Admin reports to external agencies (DCFS, DMH, Probation) on weekly and/or monthly basis (dependent on expectation)
- Coordinated Wraparound referrals from external agencies (DCFS, DMH, Probation) to Wraparound Staff
Marriage and Family Therapist Intern
Harborview Community Services Center
Long Beach, CA
06.2010 - 12.2016
- Performed intake, completed thorough assessments of clients, developed Client Treatment Plan (CTP) and determine appropriate adjunct services and resources to improve the daily functioning of client and families
- Provided therapeutic and behavioral interventions, psychotherapeutic education, and resource linkage to assist clients and families with case management needs and/or therapeutic goals
- Provided individual, family, and/or group therapy to client and family members
- Met with client family, treatment team, school staff, and others (CSW’s, psychiatrist, case managers) involved in client’s care to evaluate ongoing needs and services
- Completed annual assessments and revised treatment plans to reflect clients/families current needs Delivered timely entries into client charts including (but not limited to) pertinent assessment and intake information, treatment goals and progress, documentation regarding supplemental services, and all progress notes
- Participated in individual and group supervision weekly
- Intervened by telephone or in person with the client in an emergency crisis to provide support and assist with maintaining clients safe
- Collaborated with treatment teams and applicable outside agencies to promote progress toward treatment goals and family’s needs
- Ensure that individual billing and productivity objectives are met on a weekly basis.
Marriage and Family Therapist Trainee
St. Pius X - St. Matthias Academy
Downey, CA
09.2009 - 06.2010
- Performed intakes, completed a thorough assessment of case, collaborated with client/family on Client Treatment Plans (CTP) Provided individual and family therapy based on therapeutic goals
- Coordinated adjunct services, both internal and in the community, to compliment therapy for overall development of client and family
- Monitored progress toward all goals and make adjustment to services and goals as needed
- Mediated conflicts within families to clarify and resolve underlying issues
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
- Met with Clinical Supervisor weekly to receive feedback and guidance about the clients/families served.
Education
Master of Arts - Psychology, Child Studies Specialization
Antioch University
01.2010
Bachelor of Arts - Psychology
California State University Long Beach
01.2006
Skills
- Strategic Planning
- Productivity Improvement
- Schedule Management
- Document Management
- Systems implementation
- Staff training and motivation
- Performance Evaluations
- Customer relations specialist
- Conflict Management
- Staff Management
- Stakeholder Communications
- Staff retention
LMFT Number
98767
Languages
Spanish
Professional
Timeline
Project Manager
Children’s Bureau
05.2023 - Current
Wraparound Supervisor
Children’s Bureau
07.2018 - 04.2023
Quality Assurance Specialist
Harbor View Community Services Center
01.2017 - 06.2018
Marriage and Family Therapist Intern
Harborview Community Services Center
06.2010 - 12.2016
Marriage and Family Therapist Trainee
St. Pius X - St. Matthias Academy
09.2009 - 06.2010
Master of Arts - Psychology, Child Studies Specialization
Antioch University
Bachelor of Arts - Psychology
California State University Long Beach
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