Martha Delgado
Los Angeles,CA
Overview
2024
2024
years of professional experience
Work History
Personal Babysitter
Florentine Rodenhuis
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Managed daily routines, including meal preparation and timely transportation to various activities.
- Assisted with homework assignments, promoting academic success and confidence in learning abilities.
Convenience Store Cashier/Assistant Manager
Arco Am/Pm
Los Angeles, CA
09.1995 - 12.2000
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Operated POS system to process payments and provide receipts.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
- Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
Instacart Shopper
Instacart
03.2020 - 12.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
Office Assistant
Mirna Tovar
Vernon, CA
06.2020 - 01.2021
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Maintained accurate records of tenant information, ensuring efficient communication between management and residents.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Food Delivery Driver
DoorDash
Los Angeles, CA
01.2017 - 02.2020
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
Tax Preparer Assistant
Wendy Sirias
Compton, CA
02.2017 - 06.2018
- Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
- Maintained a high level of confidentiality when handling sensitive financial information for clients.
- Organized files both electronically and physically for ease of access and retrieval improving overall workflow.
- Supported management in overseeing day-to-day operations such as appointment scheduling and answering phone inquiries effectively.
- Contributed to building long-term client relationships through excellent customer service and consistent follow-up communications.
- Developed a comprehensive understanding of various forms, schedules, and filing requirements as part of ongoing professional development efforts within the role of Tax Preparer Assistant.
Sales Associate
Girly Show Off
Los Angeles, CA
08.2015 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Office Assistant
Katherine Salomon
Los Angeles, CA
03.2013 - 06.2015
- UIncreased customer satisfaction by providing customer professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Food Distributor Office Assistant
Pacifica Food Company
Vernon, CA
02.2004 - 08.2005
- Provided excellent customer service, addressing concerns promptly and maintaining communication throughout the order process.
- Coordinated logistics, scheduling deliveries to meet customer needs while optimizing resources.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed strong customer base through efficient and reliable service.
Timeline
Office Assistant
Mirna Tovar
06.2020 - 01.2021
Instacart Shopper
Instacart
03.2020 - 12.2023
Tax Preparer Assistant
Wendy Sirias
02.2017 - 06.2018
Food Delivery Driver
DoorDash
01.2017 - 02.2020
Sales Associate
Girly Show Off
08.2015 - 09.2016
Office Assistant
Katherine Salomon
03.2013 - 06.2015
Food Distributor Office Assistant
Pacifica Food Company
02.2004 - 08.2005
Convenience Store Cashier/Assistant Manager
Arco Am/Pm
09.1995 - 12.2000
Personal Babysitter
Florentine Rodenhuis