Martha Delgado
Los Angeles,CA
Overview
2024
2024
years of professional experience
Work History
Personal Babysitter
Florentine Rodenhuis
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Managed daily routines, including meal preparation and timely transportation to various activities.
- Assisted with homework assignments, promoting academic success and confidence in learning abilities.
Convenience Store Cashier/Assistant Manager
Arco Am/Pm
09.1995 - 12.2000
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Operated POS system to process payments and provide receipts.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
- Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
Instacart Shopper
Instacart
03.2020 - 12.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
Office Assistant
Mirna Tovar
06.2020 - 01.2021
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Maintained accurate records of tenant information, ensuring efficient communication between management and residents.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Food Delivery Driver
DoorDash
01.2017 - 02.2020
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
Tax Preparer Assistant
Wendy Sirias
02.2017 - 06.2018
- Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
- Maintained a high level of confidentiality when handling sensitive financial information for clients.
- Organized files both electronically and physically for ease of access and retrieval improving overall workflow.
- Supported management in overseeing day-to-day operations such as appointment scheduling and answering phone inquiries effectively.
- Contributed to building long-term client relationships through excellent customer service and consistent follow-up communications.
- Developed a comprehensive understanding of various forms, schedules, and filing requirements as part of ongoing professional development efforts within the role of Tax Preparer Assistant.
Sales Associate
Girly Show Off
08.2015 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Office Assistant
Katherine Salomon
03.2013 - 06.2015
- UIncreased customer satisfaction by providing customer professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Food Distributor Office Assistant
Pacifica Food Company
02.2004 - 08.2005
- Provided excellent customer service, addressing concerns promptly and maintaining communication throughout the order process.
- Coordinated logistics, scheduling deliveries to meet customer needs while optimizing resources.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed strong customer base through efficient and reliable service.
Timeline
Office Assistant
Mirna Tovar
06.2020 - 01.2021
Instacart Shopper
Instacart
03.2020 - 12.2023
Tax Preparer Assistant
Wendy Sirias
02.2017 - 06.2018
Food Delivery Driver
DoorDash
01.2017 - 02.2020
Sales Associate
Girly Show Off
08.2015 - 09.2016
Office Assistant
Katherine Salomon
03.2013 - 06.2015
Food Distributor Office Assistant
Pacifica Food Company
02.2004 - 08.2005
Convenience Store Cashier/Assistant Manager
Arco Am/Pm
09.1995 - 12.2000
Personal Babysitter
Florentine Rodenhuis
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