Martha Kapata Chinsinsi
Mukhi Adult Family Home
Lynnwood,WA
10
years of professional experience
Dedicated and compassionate professional with a Bachelor’s Degree in Business Information Technology and over eight years of experience in government administration, data management, customer service, and caregiving. Experienced in statistical data collection, national registration services, record management, and providing high-quality care to vulnerable adults in Adult Family Homes. Strong communication, organizational, and problem-solving skills with a commitment to professionalism, accuracy, and client-centered service.
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Work History
Teamleader/CNA
2 Years 1 Month- Duties and Responsibilities:
- Provided person-centered care to elderly and disabled residents.
- Assisted residents with bathing, dressing, grooming, toileting, and other personal care needs.
- Administered medications as delegated and documented medication administration.
- Monitored vital signs and observed changes in residents’ health conditions.
- Assisted with transfers using gait belts, wheelchairs, and mechanical lifts when required.
- Prepared and served meals according to residents’ dietary needs.
- Maintained a clean, safe, and comfortable living environment.
- Completed daily documentation and incident reports.
- Communicated effectively with healthcare professionals, family members, and team members.
- Promoted residents’ dignity, independence, and quality of life.
- Trained and mentored staff to enhance caregiving skills and efficiency.
- Coordinated team schedules to optimize staffing levels and service delivery.
- Facilitated communication between families, staff, and healthcare professionals.
- Managed incident reports and resolved conflicts to maintain a positive environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Assisted in recruitment to build team of top performers.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
- Supervised daily operations and ensured compliance with safety regulations.
Caregiver/CNA
3 Months- Duties and Responsibilities:
- Assisted residents with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting.
- Assisted with mobility, transfers, and ambulation.
- Monitored and documented residents’ physical and emotional well-being.
- Assisted with meal preparation and feeding when needed.
- Performed housekeeping and laundry duties.
- Ensured residents’ safety and comfort at all times.
- Reported changes in residents’ conditions to supervisors.
- Maintained accurate care documentation.
- Assisted with personal hygiene tasks, promoting dignity and well-being among clients.
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Coordinated recreational activities, enhancing social interaction and mental stimulation for residents.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Registration Officer
5 Years- Duties and Responsibilities:
- Processed applications for National Identity Cards and civil registration services.
- Verified applicants’ documents and personal information.
- Captured biometric data, including photographs and fingerprints.
- Maintained accurate registration records and databases.
- Assisted members of the public with registration procedures and inquiries.
- Ensured compliance with registration policies and regulations.
- Prepared reports and maintained filing systems.
- Safeguarded confidential personal information.
- Coordinated with other government departments when necessary.
- Provided customer service and resolved registration-related issues.
- Managed comprehensive student records ensuring compliance with national regulations.
- Developed and implemented efficient registration processes to enhance user experience.
Statistical Assistant/Data Collection Officer
2 Years- Duties and Responsibilities:
- Collected demographic, economic, and social data through surveys and censuses.
- Conducted household interviews and field data collection activities.
- Verified and validated data for accuracy and completeness.
- Entered, processed, and maintained statistical records and databases.
- Assisted in data analysis and report preparation.
- Maintained confidentiality of collected information.
- Worked with teams to meet survey and census deadlines.
- Prepared field reports and submitted completed questionnaires.
- Assisted in the preparation of statistical reports and presentations for government stakeholders.
- Conducted thorough quality control checks on all data outputs to maintain the highest levels of accuracy and consistency across projects.
- Analyzed survey data to ensure accuracy and relevance for national reporting.
Education
Bachelor of Business Information Tech - Business Information Technology
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Team supervision
Computer skills
Organizational skills
Scheduling and coordinating
Self motivation
Data analysis
Project planning
Excellent communication
Customer service
Documentation and reporting
Languages
English
Native or Bilingual
Timeline
Teamleader/CNA
Mukhi Adult Family Home
06.2024 - CurrentRead More
Caregiver/CNA
Burial Adult Family Home
03.2024 - 06.2024Read More
Registration Officer
National Registration Bureau
01.2019 - 01.2024Read More
Statistical Assistant/Data Collection Officer
National Statistics Office
01.2016 - 01.2018Read More
National College of Information Tech
Bachelor of Business Information Tech from Business Information Technology
Read More